Infrastructure Support Engineer (12 Months Contract)

WORKLE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology solutions company based in Singapore is seeking an Infrastructure Operations Specialist to manage daily operations and ensure system reliability. The ideal candidate has a diploma or degree in Computer Science and 2-3 years of experience in server maintenance and cyber security. You will be responsible for monitoring IT infrastructure, providing technical support, and documenting maintenance procedures. This role requires standby work during nights, weekends, and public holidays.

Qualifications

• 2-3 years of experience in deploying and maintaining Server and Backup in Windows and Linux environment.
• Experience with system testing, upgrades, and deployment of new infrastructure.
• Ability to work on standby, including nights, weekends, and public holidays.

Responsibilities

• Monitor and maintain IT infrastructure performance and system availability.
• Perform routine maintenance, configuration, and minor repairs on hardware and software.
• Act as first point of contact for infrastructure incidents.

Skills

Hardware and software maintenance

Troubleshooting

System performance monitoring

Cyber Security

End User Computing

Education

Diploma or Degree in Computer Science

Tools

Microsoft Server

SQL Server

VMware

Microsoft Hyper-V

Job description

Position

12 months contract

Schedule

Mon to Fri 8.30am to 6.00pm

Location

Bukit Merah

Job Summary

Responsible for daily infrastructure operations, maintenance, and performance monitoring. Provides technical support, troubleshooting, and ensures system reliability. Required to work on standby, including nights, weekends, and public holidays.

Key Duties

• Monitor and maintain IT infrastructure performance and system availability.
• Perform routine maintenance, configuration, and minor repairs on hardware and software.
• Assist with system testing, upgrades, and deployment of new infrastructure.
• Act as first point of contact for infrastructure incidents; troubleshoot and elevate when needed.
• Document issues, resolutions, and update maintenance procedures.
• Track service performance and support continuous process improvement.

Requirement

• At least Diploma or Degree in Computer Science, with 2-3 years in deploying and maintaining Server and Backup in Windows and Linux environment.
• Experienced with Microsoft Server, SQL Server.
• Experienced with Virtualisation (VMware and Microsoft Hyper‑V).
• Experienced with End User Computing.
• Experienced in Cyber Security such as discovering vulnerabilities.

EA License No: 19C9611

EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)