Infrastructure Engineer(L1 support) - 12 Months Contract - up to SGD5k

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an Infrastructure Engineer for a 12-month contract with potential for extension. Responsibilities include providing level 1 support for network issues, managing endpoint devices, and conducting health checks on Windows Server environments. Candidates should have a Bachelor's degree in a related field and 2 to 5 years of relevant experience. Interested applicants can apply via email.

Qualifications

• 2 to 5 years of relevant experience in network and system administration.
• Proven expertise in troubleshooting wireless networks.
• Hands-on experience with Windows PC troubleshooting.

Responsibilities

• Provide Level 1 support for network connectivity issues.
• Escalate complex tickets to Level 2 support.
• Manage endpoint devices and maintain hardware/software inventories.
• Conduct health checks on Windows Server environments.
• Coordinate with users to apply security patches.
• Install authorized software on user devices.
• Handle service requests to meet defined KPIs.
• Support ad hoc IT projects as needed.

Skills

Network troubleshooting

Windows PC support

Aruba wireless solutions

Windows patch management

Antivirus administration (Symantec)

Education

Bachelor's degree in Computer Science

Equivalent professional experience

Job description

Overview

Morgan McKinley is hiring for a Infrastructure Engineer for a 12 month contract assignment with a possibility to extend or to go perm!

Responsibilities

• Provide Level 1 support for network connectivity issues, login problems, Windows Active Directory, and in-house applications such as Office 365.
• Escalate complex tickets to Level 2 support and collaborate to facilitate resolution.
• Manage endpoint devices, including maintaining hardware and software inventories for Windows and Mac OS systems, as well as small office routers for private networks.
• Conduct health checks and monitor the performance of Windows Server environments.
• Coordinate with end users to apply security patches and updates on endpoint devices to ensure optimal security and performance.
• Install authorized software on user devices as requested.
• Handle service requests and incident management to meet defined KPIs and ensure timely resolution.
• Support ad hoc tasks and projects initiated by the company, such as emergency software patches, laptop audits, or other IT initiatives.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent professional experience.
• 2 to 5 years of relevant experience in network and system administration
• Proven expertise in troubleshooting wireless networks, specifically Aruba wireless solutions.
• Hands-on experience with Windows PC troubleshooting and support.
• Knowledge of Windows patch management and antivirus administration, particularly with Symantec solutions.

Interested candidates may apply through the application system or send it to [e-mail]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345