Infrastructure Engineer(L1 support) - 12 Months Contract

Morgan McKinley; Singapore; On-site; SGD 80,000 - 100,000; Part time

Job summary

A leading recruitment agency in Singapore is seeking an experienced Infrastructure Engineer for a 12-month contract. Responsibilities include providing Level 1 support for network issues, managing endpoint devices, and conducting health checks on server environments. The ideal candidate has a Bachelor's degree in a related field and 2 to 5 years of relevant experience. Interested candidates can apply via email.

Qualifications

• 2 to 5 years of relevant experience in network and system administration.
• Proven expertise in troubleshooting wireless networks, specifically Aruba wireless solutions.
• Hands-on experience with Windows PC troubleshooting and support.

Responsibilities

• Provide Level 1 support for network connectivity issues and login problems.
• Manage endpoint devices, including hardware and software inventories.
• Conduct health checks and monitor the performance of Windows Server environments.
• Coordinate with end users to apply security patches and updates.

Skills

Troubleshooting wireless networks

Windows PC troubleshooting

Network and system administration

Knowledge of Windows patch management

Experience with Symantec solutions

Education

Bachelor's degree in Computer Science or related discipline

Job description

Morgan McKinley is hiring for an Infrastructure Engineer for a 12‑month contract assignment with a possibility to extend or to go perm!

Responsibilities

Provide Level 1 support for network connectivity issues, login problems, Windows Active Directory, and in‑house applications such as Office 365.

Escalate complex tickets to Level 2 support and collaborate to facilitate resolution.

Manage endpoint devices, including maintaining hardware and software inventories for Windows and Mac OS systems, as well as small office routers for private networks.

Conduct health checks and monitor the performance of Windows Server environments.

Coordinate with end users to apply security patches and updates on endpoint devices to ensure optimal security and performance.

Install authorized software on user devices as requested.

Handle service requests and incident management to meet defined KPIs and ensure timely resolution.

Support ad hoc tasks and projects initiated by the company, such as emergency software patches, laptop audits, or other IT initiatives.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent professional experience.

2 to 5 years of relevant experience in network and system administration.

Proven expertise in troubleshooting wireless networks, specifically Aruba wireless solutions.

Hands‑on experience with Windows PC troubleshooting and support.

Knowledge of Windows patch management and antivirus administration, particularly with Symantec solutions.

Interested candidates may apply through the application system or send it to ***************@morganmckinley.com. Shortlisted candidates will be notified.

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