Information Technology - Senior Software Engineer - eOps (Day of Ops)

Singapore Airlines Limited; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Singapore Airlines Information Technology is hiring a Senior Software Engineer for the eOps (Day of Ops) team to deliver and manage flight planning products through DevOps practices and strong governance. The role emphasizes end-to-end delivery, agile leadership, and collaboration with infrastructure, flight ops, and external OEMs.

Experience in cloud-native systems and CI/CD is required, with a focus on security and observability.

Qualifications

• 5–10+ years across Scrum Master/PM and DevOps/ADE roles delivering cloud-native systems.
• Minimum 2 years of experience with Airlines domain (preferred).
• Strong stakeholder management, communication, and servant‑leadership skills.

Responsibilities

• Drive backlog readiness with POs; story mapping, sizing, capacity/velocity tracking.
• Remove impediments; manage dependencies across squads; coach Agile/Lean practices.
• Define scope, milestones, timelines, budget, and resourcing; maintain integrated plans.
• Run RAID management, change control/CAB/PGSC, and executive/status reporting.
• Coordinate vendors/SOWs; manage regulatory/compliance deliverables and audits.
• Build/maintain CI/CD pipelines (e.g., Jenkins/GitHub); promote trunk-based development and quality gates.
• Environment management (dev/test/UAT/prod), secrets/config, and access control.
• Release engineering: runbooks, blue/green/canary, feature flags; post‑release validation.
• Security and quality: secrets scanning, policy gates; support test automation and performance testing.
• Observability/operations: logging/metrics/tracing, SLOs/alerts, incident response, PIRs; cost and capacity optimization.
• Orchestrate agentic AI integrations; govern model usage/costs; ensure privacy and security controls; define KPIs for AI features.
• Collaborate with SIA Infrastructure teams, Business Units (Flight Ops, TMM), and external OEMs
• Manage vendor relationships and technical interfaces with SIA’s internal systems

Skills

Agile/Lean

DevOps

CI/CD

Jira/Confluence

Cloud platforms

Security tooling

Gen AI SDLC

Vendor mgmt

Tools

Jenkins

GitHub Actions

GitLab

Azure DevOps

AWS

Azure

GCP

CloudWatch

SonarQube

Job description

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Information Technology - Senior Software Engineer - eOps (Day of Ops)

Job Description

The Senior Software Engineer is responsible for delivering and managing SIA's Flight planning products through technical excellence, infrastructure engineering, and DevOps practices. This role orchestrates end-to-end delivery from planning through production. Combine servant leadership, project governance, and hands‑on DevOps to ship secure, reliable, and cost-effective applications. Align product, engineering, security, and vendors to deliver measurable outcomes.

Key Responsibilities:

• Drive backlog readiness with POs; story mapping, sizing, capacity/velocity tracking.
• Remove impediments; manage dependencies across squads; coach Agile/Lean practices.
• Define scope, milestones, timelines, budget, and resourcing; maintain integrated plans.
• Run RAID management, change control/CAB/PGSC, and executive/status reporting.
• Coordinate vendors/SOWs; manage regulatory/compliance deliverables and audits.
• Build/maintain CI/CD pipelines (e.g., Jenkins/GitHub); promote trunk-based development and quality gates.
• Environment management (dev/test/UAT/prod), secrets/config, and access control.
• Release engineering: runbooks, blue/green/canary, feature flags; post‑release validation.
• Security and quality: secrets scanning, policy gates; support test automation and performance testing.
• Observability/operations: logging/metrics/tracing, SLOs/alerts, incident response, PIRs; cost and capacity optimization.
• Orchestrate agentic AI integrations; govern model usage/costs; ensure privacy and security controls; define KPIs for AI features.
• Collaborate with SIA Infrastructure teams, Business Units (Flight Ops, TMM), and external OEMs
• Manage vendor relationships and technical interfaces with SIA’s internal systems

Requirements

• 5–10+ years across Scrum Master/PM and DevOps/ADE roles delivering cloud-native systems.
• Minimum 2 years of experience with Airlines domain (preferred)
• Strong stakeholder management, communication, and servant‑leadership skills.
• Git and CI/CD (Jenkins/GitHub Actions/GitLab/Azure DevOps)
• Cloud and containers (AWS/Azure/GCP)
• Monitoring/observability (CloudWatch) and security tooling (SonarQube)
• Certifications: CSM/PSM
• Familiar with Gen AI SDLC (Software Development Life Cycle) and Github Copilot
• JIRA/Confluence, Familiar with governance and change processes
• Proven track record in delivering complex cloud and on‑premises solutions
• Experience managing vendor relationships and technical integrations

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.