Information Technology Director |System Integrator Business

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading HR advisory firm in Singapore seeks an experienced IT Director for Digital Services and Innovation (DSI). The ideal candidate will provide strategic leadership, oversee technical delivery of managed services, and drive service innovation. With a salary of $10k - $12k, this is a full-time on-site position requiring 10 years of relevant experience. Candidates should possess a Bachelor’s or Master’s degree in a related field.

Benefits

Yearly Bonus

Medical Benefit

Qualifications

• 10 years of progressive experience in IT services, system integration, or managed services.
• Familiarity with government procurement processes preferred.

Responsibilities

• Define and execute the DSI strategy in alignment with corporate transformation goals.
• Drive development of internal tools and automation platforms to increase efficiency.
• Ensure SLA adherence across all managed services and project engagements.

Skills

Managed services platforms expertise

Technical leadership

Innovation initiatives management

SLA adherence

Team leadership

Education

Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering

Job description

1. Working Hours: 9am - 6pm (Mon - Fri)
2. Location: Bedok, Singapore
3. Basic Salary: $10k - $12k
4. Entitled to Yearly Bonus & Medical Benefit
5. Role: IT Director, Digital Services & Innovation (DSI)
6. Industry: Network Integrator for More Than 40 Years

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.
• 10 years of progressive experience in IT services, system integration, or managed services.
• Strong expertise in managed services platforms (EUC, Cloud, Networking, Security).
• Familiarity with government procurement processes (GovTech, IMDA) preferred.

Strategic Leadership & Service Innovation

• Define and execute the DSI strategy in alignment with corporate transformation goals.
• Drive development of internal tools, bots, and automation platforms to increase efficiency and scalability.
• Lead innovation initiatives, ensuring new services (e.g., EUCMaaS, NMaaS, IFMaaS, Cloud Admin, CyberSaaS) are commercialized and adopted.

Technical Delivery & IP Development

• Own technical delivery of managed services, projects, and service IP development.
• Oversee design, deployment, and lifecycle management of company's proprietary platforms.
• Maintain a central engineering pool to support cross‑BU delivery.

Pre‑Sales & Customer Engagement

• Partner with Sales & Pre‑Sales teams to support GovTech tenders, enterprise bids, and solution design.
• Provide technical leadership in pre‑sales presentations, bid defense, and solutioning workshops.
• Ensure seamless post‑sales support and knowledge transfer.

Operational Excellence & SLA Execution

• Ensure SLA adherence across all managed services and project engagements.
• Implement robust monitoring, reporting, and chargeback models to support internal and external accountability.
• Manage resources across Power Platform, Cybersecurity, NOC, Automation, and Project Engineering functions.

People & Team Leadership

• Lead and mentor a multi‑disciplinary team of engineers, developers, and analysts.
• Build innovation capacity by fostering a culture of collaboration, creativity, and technical excellence.
• Develop talent pipelines and succession planning for sustainable growth.