Indoor Sales Executive

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service Executive to join their dynamic B2B team. This role focuses on delivering exceptional service and building strong client relationships to support business growth. Ideal candidates should have a Bachelor’s degree, 1–3 years of customer service experience, and strong communication skills. Proficiency in Microsoft Office applications is essential.

Qualifications

• 1–3 years of experience in customer service, account management, or client support.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for clients.
• Build and maintain strong customer relationships.
• Handle customer feedback and resolve issues promptly.

Skills

Excellent communication

Interpersonal skills

Organizational abilities

Problem-solving

Customer-first mindset

Education

Bachelor’s degree in Business, Communications, or a related field

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

COMPANY OVERVIEW

The organization maintains a strong global presence across Asia, the Americas, and Europe, delivering precision components and industrial supplies to diverse manufacturing sectors. Its overseas operations focus on three core areas: factory automation components, die and mold parts, and a broad range of maintenance, repair, and operations (MRO) products.

JOB RESPONSIBILITIES

We are seeking a dedicated and customer-oriented Customer Service Executive to join our dynamic B2B team. This newly created position is perfect for individuals who are passionate about delivering exceptional service, building strong client relationships, and supporting business growth across local and international markets.

• Serve as the primary point of contact for clients, ensuring timely and professional responses to inquiries.
• Build and maintain strong customer relationships to enhance satisfaction and loyalty.
• Coordinate with internal teams to ensure smooth order processing and service delivery.
• Handle customer feedback and resolve issues promptly and effectively.
• Prepare and manage documentation, reports, and presentations for client meetings.
• Support project timelines and ensure milestones are met with accuracy and efficiency.

JOB REQUIREMENTS

• Bachelor’s degree in Business, Communications, or a related field.
• 1–3 years of experience in customer service, account management, or client support.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Strong organizational and problem-solving abilities.
• Proficiency in Microsoft Excel, PowerPoint, and other office applications.
• Ability to work independently and collaboratively in a fast-paced environment.

Working Location: Singapore

Ng Siew Thien (R22107842)

JAC Recruitment Pte. Ltd. (90C3026)

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