Indoor Sales Coordinator (IT)

Elitez Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local technology support company in Singapore is looking for an organized individual for a full-time administrative role. Responsibilities include managing sales documentation and providing exceptional customer service. The ideal candidate will have a diploma in business, 1–2 years of experience, and must be fluent in Mandarin. Competitive salary range from S$2,500 to S$3,200 monthly.

Qualifications

• Minimum 1–2 years of relevant administrative or sales support experience.
• Exposure to IT products, services, or maintenance contracts is an advantage.
• Thrive in a fast-paced, team-oriented environment.

Responsibilities

• Provide strong back-end administrative support to the outdoor sales team.
• Manage end-to-end sales documentation including quotations and invoicing.
• Handle a high volume of inquiries and assist in resolving customer issues.
• Proactive follow-up on inbound leads to identify sales opportunities.
• Coordinate with internal departments: Finance, Procurement, Logistics, Marketing.
• Support the lead manager in ensuring project timelines are met.
• Assist in preparation and submission of tender documents and reports.

Skills

Strong phone communication and interpersonal skills

Proficiency in Microsoft Office, especially Excel

Consultative sales skills

Ability to communicate fluently in Chinese (Mandarin)

Education

Diploma in Business or a related field

Job description

Key Responsibilities

• Provide strong back-end administrative support to the outdoor sales team.

• Manage end-to-end sales documentation, including quotations, sales orders, purchase orders, delivery orders, and invoicing.

• Handle a high volume of inquiries and assist in resolving customer issues effectively, delivering excellent customer service.

• Proactively follow up on inbound leads to identify new sales opportunities.

• Coordinate seamlessly with internal departments: Finance, Procurement, Logistics, and Marketing.

• Support the lead manager in ensuring project timelines and deliverables are met.

• Assist in the preparation and submission of tender documents and reports.

• Attend product training sessions (online/offline) organized by vendors to maintain product knowledge.

Requirements

• Diploma in Business or a related field.

• Minimum 1–2 years of relevant administrative or sales support experience7.

• Exposure to IT products, services, or maintenance contracts is an advantage.

• Strong phone communication and interpersonal skills (calls / emails) and a passion for building strong business relationships.

• Willing to learn and develop consultative sales skills to support team targets.

• Proficiency in Microsoft Office, especially Excel.

• Able to communicate fluently in Chinese (Mandarin), as this is necessary to liaise with our Chinese-speaking clients and partners.

• Thrive in a fast-paced, team-oriented environment.

Job Details

• Location: Kaki Bukit, Singapore

• Employment Type: Full-Time, Permanent

• Working Hours: Monday to Friday, 9:00 AM – 6:30 PM

• Salary: S$2,500 – S$3,200 monthly

How to Apply

If you are a highly organized, service-oriented individual ready to take on a key support role in the IT industry, we encourage you to apply!

Jack Wang Jiemin | EA Personnel No: R1438259

Elitez Pte Ltd | EA License No: 16C8004