Indoor Sales Coordinator (IT)

Elitez Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An innovative IT company in Singapore is seeking an Indoor Sales Coordinator. The role offers a full-time, permanent position for someone with strong organizational and customer service skills. Responsibilities include managing sales documentation and providing administrative support to the sales team while thriving in a fast-paced environment. Ideal candidates hold a Diploma in Business and possess fluent Mandarin communication skills.

Qualifications

• 1-2 years of relevant administrative or sales support experience.
• Exposure to IT products, services, or maintenance contracts is an advantage.
• Thrives in a fast-paced, team-oriented environment.

Responsibilities

• Provide strong back-end administrative support to outdoor sales team.
• Manage sales documentation including quotations and invoices.
• Handle high volume of inquiries and assist in customer issues.
• Follow up on inbound leads to identify new sales opportunities.
• Coordinate with internal departments: Finance, Procurement, Logistics, and Marketing.

Skills

Strong phone communication

Interpersonal skills

Organizational skills

Consultative sales skills

Proficiency in Microsoft Office

Fluency in Chinese (Mandarin)

Education

Diploma in Business or a related field

Tools

Microsoft Excel

Job description

Join a dynamic and growing IT company in Singapore as our Indoor Sales Coordinator. This is a full‑time, permanent position perfect for a customer‑focused, organized professional looking to grow their career in the tech industry.

Key Responsibilities

• Provide strong back‑end administrative support to the outdoor sales team.
• Manage end‑to‑end sales documentation, including quotations, sales orders, purchase orders, delivery orders, and invoicing.
• Handle a high volume of inquiries and assist in resolving customer issues effectively, delivering excellent customer service.
• Proactively follow up on inbound leads to identify new sales opportunities.
• Coordinate seamlessly with internal departments: Finance, Procurement, Logistics, and Marketing.
• Support the lead manager in ensuring project timelines and deliverables are met.
• Assist in the preparation and submission of tender documents and reports.
• Attend product training sessions (online/offline) organized by vendors to maintain product knowledge.

Requirements

• Diploma in Business or a related field.
• Minimum 1–2 years of relevant administrative or sales support experience.
• Exposure to IT products, services, or maintenance contracts is an advantage.
• Strong phone communication and interpersonal skills (calls / emails) and a passion for building strong business relationships.
• Willing to learn and develop consultative sales skills to support team targets.
• Proficiency in Microsoft Office, especially Excel.
• Able to communicate fluently in Chinese (Mandarin), as this is necessary to liaise with our Chinese‑speaking clients and partners.
• Thrive in a fast‑paced, team‑oriented environment.

Job Details

• Location: Kaki Bukit, Singapore
• Employment Type: Full‑Time, Permanent
• Working Hours: Monday to Friday, 9:00 AM – 6:30 PM
• Salary: S$2,500 – S$3,200 monthly

How to Apply

If you are a highly organized, service‑oriented individual ready to take on a key support role in the IT industry, we encourage you to apply!

Jack Wang Jiemin | EA Personnel No: R1438259
Elitez Pte Ltd | EA License No: 16C8004

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