Indoor Sales Assistant/Executive

DIMERCO EXPRESS SINGAPORE PTE LTD; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading logistics firm in Singapore is seeking an Indoor Sales Assistant/Executive. The role involves managing customer accounts, preparing quotations, and driving sales growth in a dynamic environment. Ideal candidates should have a diploma in a relevant field and at least 2 years of experience in logistics or sales. Strong communication and negotiation skills are essential.

Benefits

Continuous learning and professional training

Opportunities for international travel

Dynamic work environment

Qualifications

• Minimum 2 years of relevant experience, preferably in freight forwarding, logistics, or sales.
• Knowledge of Incoterms, shipping procedures, and international trade regulations is an advantage.
• Able to work under pressure and meet deadlines in a fast-paced office environment.

Responsibilities

• Respond promptly to customer enquiries and follow up on quotations.
• Prepare accurate and timely quotations, ensuring customer rates are up to date.
• Identify and develop new business opportunities to expand the customer base.
• Build and maintain strong professional relationships with clients through excellent service.
• Negotiate pricing and terms to support successful deal closures.

Skills

Negotiation skills

Customer service

Microsoft Office proficiency

Communication skills

Results-driven mindset

Education

Diploma in Marketing, Business, Logistics, or a related discipline

Job description

About Dimerco:

Dimerco is a global logistics leader, providing comprehensive Air Freight, Ocean Freight, and Contract Logistics solutions. With over 50 years of experience and a robust international network, we are committed to Connecting Asia with the World. Recognized among the Top 25 Global Air Freight Forwarders, Dimerco operates 160+ offices, 80+ logistics centers, and partners with 200+ strategic agents across Asia‑Pacific, North America, and Europe.

Job Description:

We are seeking a proactive Indoor Sales Assistant/Executive to manage customer accounts, handle enquiries, prepare quotations, and support business growth from within the office. The role focuses on building strong client relationships, driving sales targets, and contributing to the company’s logistics operations in a fast‑paced, service‑oriented environment.

Key Responsibilities:

• Respond promptly to customer enquiries and follow up on quotations.
• Prepare accurate and timely quotations, ensuring customer rates are up to date.
• Identify and develop new business opportunities to expand the customer base.
• Build and maintain strong professional relationships with clients through excellent service.
• Negotiate pricing and terms to support successful deal closures.
• Prepare monthly sales reports, performance summaries, and forecasts.
• Support sales growth by achieving KPIs and coordinating with field sales or operations teams as needed.
• Maintain and update customer information accurately in the system.
• Perform other relevant duties as assigned by Management.

Requirements:

• Diploma in Marketing, Business, Logistics, or a related discipline.
• Minimum 2 years of relevant experience, preferably in freight forwarding, logistics, or sales.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Knowledge of Incoterms, shipping procedures, and international trade regulations is an advantage.
• Strong negotiation and communication skills, with a customer‑focused mindset.
• Results‑driven, proactive, and able to work independently while collaborating with the team.
• Able to work under pressure and meet deadlines in a fast‑paced office environment.

Why Join Dimerco?

• Grow with a leader in a growing industry – Be part of a company expanding globally within the dynamic international freight and logistics sector.
• Invested in your success – Access continuous learning, professional training, and skill development to support your career growth.
• Go global – Experience opportunities for international travel, cross‑border projects, and overseas assignments that connect you with the world.