Indoor Sales Assistant (Cold Call | Sales Support | Freight Forwarding)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A well-established company in Singapore is seeking a sales representative with logistics experience. You will be responsible for sales inquiries, maintaining customer records, and coordinating with various teams to ensure service delivery. The ideal candidate will have at least 1-2 years in sales or customer service. A competitive salary package with bonuses is offered, alongside excellent benefits and career progression opportunities.

Benefits

Excellent welfare and benefits

Career progression

Variable bonus

Qualifications

• Minimum 1–2 years of relevant sales or customer service experience, preferably in logistics or freight forwarding.
• Proficient in Microsoft Office (Excel, Word, Outlook); familiarity with CRM systems is a plus.

Responsibilities

• Cold calling and handling incoming sales inquiries.
• Preparing quotations, proposals, and service agreements.
• Assisting the sales team in maintaining customer records in CRM.
• Coordinating with operations and customer service teams.
• Maintaining sales reports and documentation.

Skills

Sales experience

Customer service

CRM systems familiarity

Microsoft Office proficiency

Job description

Job Overview

• Well Establish Company
• $2500 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Loyang
• Working Days: 5.5 days (Saturday WFH)
• Working hours: 9am – 6pm / 9am - 12pm

Responsibilities

• Cold Calling
• Handle incoming sales inquiries via phone, email, or walk-ins
• Prepare quotations, proposals, and service agreements for clients
• Assist the sales team in maintaining and updating customer records in the CRM system
• Follow up on outstanding quotations and convert leads into confirmed shipments
• Coordinate with operations and customer service teams to ensure smooth handling of shipments
• Maintain sales reports and documentation for internal tracking
• Support marketing activities such as email campaigns, sales materials, or events
• Maintain strong product knowledge of logistics services (e.g. freight forwarding, customs clearance, warehousing)
• Provide excellent after-sales support to ensure client satisfaction and repeat business
• Other ad hoc duties as assigned.

Requirements

• Minimum 1–2 years of relevant sales or customer service experience, preferably in logistics or freight forwarding
• Proficient in Microsoft OfficeExcel, Word, Outlook); familiarity with CRM systems is a plus

How to Apply

Candidate are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492