Indian Restaurant Supervisor
BALI EMPLOYMENT AGENCY
Singapore
On-site
SGD 45,000 - 60,000
Full time
Job summary
A restaurant recruitment agency in Singapore is seeking an experienced Floor Manager to oversee restaurant operations during service hours. The ideal candidate has at least 3 years of experience in F&B service, strong leadership skills, and a passion for customer service. Responsibilities include monitoring staff performance, handling guest inquiries, and ensuring a high-quality dining experience.
Qualifications
- Minimum 3 years of experience in F&B service.
- Strong leadership and communication skills.
- Excellent customer service and problem‑solving abilities.
- Able to work in a fast-paced environment and handle operational challenges.
- Good knowledge of POS systems and restaurant operations.
- Strong team player with a passion for hospitality.
- Required to work on weekend shift.
Responsibilities
- Oversee restaurant floor operations during service hours.
- Ensure tables are properly set up and the restaurant is ready for service.
- Monitor staff performance to maintain service standards and efficiency.
- Handle guest enquiries, feedback, and complaints professionally.
- Lead and motivate service staff to deliver consistent, high-quality service.
- Conduct pre-service briefings and communicate daily specials, promotions, or changes.
- Support onboarding of new team members.
- Greet and engage with guests to ensure satisfaction.
- Ensure that guests receive prompt, courteous, and professional service.
- Assist the Restaurant Manager in inventory control, ordering, and stock checks.
Skills
Leadership
Customer Service
Problem-solving
Team Player
POS Systems Knowledge
Responsibilities
- Oversee restaurant floor operations during service hours.
- Ensure tables are properly set up and the restaurant is ready for service.
- Monitor staff performance to maintain service standards and efficiency.
- Handle guest enquiries, feedback, and complaints professionally.
- Lead and motivate service staff to deliver consistent, high-quality service.
- Conduct pre-service briefings and communicate daily specials, promotions, or changes.
- Support onboarding of new team members.
- Greet and engage with guests to ensure satisfaction.
- Ensure that guests receive prompt, courteous, and professional service.
- Assist the Restaurant Manager in inventory control, ordering, and stock checks.
Requirements
- Minimum 3 years of experience in F&B service.
- Strong leadership and communication skills.
- Excellent customer service and problem‑solving abilities.
- Able to work in a fast‑paced environment and handle operational challenges.
- Good knowledge of POS systems and restaurant operations.
- Strong team player with a passion for hospitality.
- Required to work on weekend shift.