Inbox Manager

Total Shape; Singapore; Remote; SGD 60,000 - 80,000; Full time

Job summary

A digital-first brand is seeking an Inbox Manager to oversee email communications remotely. The ideal candidate will manage multiple inboxes, respond promptly, and maintain organization across communications. This role requires excellent written English, proven experience in email management, and strong organizational skills. Join a supportive team with flexible hours and competitive pay, contributing to a fast-paced digital environment.

Benefits

Fully remote position

Flexible hours

Competitive monthly pay

Supportive team environment

Growth opportunities

Qualifications

• Proven experience in email management or virtual assistance.
• Ability to work independently and maintain confidentiality.

Responsibilities

• Monitor and manage multiple email inboxes daily.
• Respond to inquiries in a timely and professional manner.
• Categorize and prioritize emails based on urgency and topic.
• Flag or elevate messages to relevant team members as needed.
• Maintain inbox cleanliness and implement organizational systems.
• Draft or proofread email templates for consistency and clarity.
• Generate weekly reports summarizing key communications or trends.

Skills

Excellent written English

Attention to detail

Organizational skills

Multitasking skills

Familiarity with Gmail, Slack, Trello, Asana

Job description

Company: Total Shape
Location: Remote (Work from Home)
Salary: $1,200 – USD 1,500/month (based on experience)

Position Overview

We are looking for a highly organized and proactive Inbox Manager to take ownership of our email communications. You will ensure timely, professional, and accurate responses across multiple inboxes while coordinating with internal teams to maintain a smooth information flow.

Responsibilities

• Monitor and manage multiple email inboxes daily
• Respond to inquiries in a timely and professional manner
• Categorize and prioritize emails based on urgency and topic
• Flag or elevate messages to relevant team members as needed
• Maintain inbox cleanliness and implement organizational systems
• Draft or proofread email templates for consistency and clarity
• Generate weekly reports summarizing key communications or trends

Requirements

• Excellent written English and attention to detail
• Proven experience in email management or virtual assistance
• Strong organizational and multitasking skills
• Familiarity with tools like Gmail, Slack, and task/project platforms (e.g., Trello, Asana)
• Ability to work independently and maintain confidentiality

Why Join Total Shape?

• Fully remote position with flexible hours
• Competitive monthly pay
• Work with a supportive, fast-paced team
• Opportunity to grow with a digital-first brand

Application Process

Search on Google for “Total Shape” then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.

Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.

We will contact you if we believe you’re a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line "Position Applied For – Total Shape."

*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.

We will not reply to messages sent to our social media accounts about job applications — all communications from us will only be sent via email.

If you don’t receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***