Inbound Travel Reservations Lead: Hotels Tours Transfers

LUXURY TOURS & TRAVEL PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading travel company in Singapore is seeking an organised and service-oriented Reservation & Operation Officer. You will manage hotel, tour, and transport bookings while ensuring smooth travel experiences for clients. The ideal candidate has experience in inbound travel and excellent problem-solving skills, alongside a positive attitude. This role offers opportunities for professional development and travel discounts.

Benefits

Professional development and training

Medical subsidies

Team-building activities

Travel discounts

Qualifications

• Proven experience in inbound travel with strong communication skills.
• Strong attention to detail and ability to work under pressure.
• Positive attitude and willingness to work weekends and public holidays.

Responsibilities

• Manage all types of bookings for tours, hotels, and transport.
• Ensure data accuracy and handle urgent traveler issues.
• Serve as a mentor to junior reservation staff.

Skills

Communication skills

Problem-solving skills

Attention to detail

Ability to work under pressure

Education

Experience in inbound travel

Tools

Reservation software

Computer systems

Job description

A leading travel company in Singapore is seeking an organised and service-oriented Reservation & Operation Officer. You will manage hotel, tour, and transport bookings while ensuring smooth travel experiences for clients. The ideal candidate has experience in inbound travel and excellent problem-solving skills, alongside a positive attitude. This role offers opportunities for professional development and travel discounts.