Inbound Sales Representative, SME & Growth (Thai speaking)

Airwallex; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Airwallex is seeking a Thai-speaking Inbound Sales Representative based in Singapore to drive growth across Southeast Asia. This role involves managing the sales funnel for SME leads in Thailand, collaborating with Marketing and Partnerships, and ensuring a world-class customer experience. The ideal candidate will have solid knowledge of the Thai market, strong communication skills in both Thai and English, and a proven track record in sales, preferably with 3+ years of experience. A bachelor's degree and familiarity with CRM tools are also preferred.

Qualifications

• Proficient in Thai and familiar with local business culture in Thailand.
• Strong communication skills to engage with clients effectively.
• Comfortable making high volume calls to leads.

Responsibilities

• Create a strong first impression to prospects.
• Use data to qualify prospects and understand their needs.
• Teach customers how to leverage Airwallex products.

Skills

Local market knowledge (Thailand)

Proficient in Thai (written and verbal)

Strong communication skills in English and Thai

Problem-solving skills

3+ years of experience preferred

Education

Bachelor's degree in Business, Marketing, Finance, or related field

Tools

CRM tools (e.g., Salesforce)

Google Suite

Job description

Overview

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 people in 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors, Airwallex is building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

What You’ll Do

As an Inbound Sales Representative, SME & Growth (Thai speaking), you’ll join our fast-growing and dynamic team to drive Airwallex’s growth across Southeast Asia. You will manage the end-to-end sales funnel of SME leads in Thailand — from prospecting, qualifying, pitching, onboarding, to activating new clients. You’ll collaborate with Marketing and Partnerships to maximise revenue and share insights to improve the client experience. Knowledge of Thai language is essential to interact with Thailand-based prospects and existing clients. This role is based in Singapore.

Responsibilities

• Advocate for Airwallex: Create a strong first impression to prospects with end-to-end world-class experience and product knowledge.
• Identify Opportunities: Use data to qualify prospects and understand how our use cases address their business needs and pain points.
• Educate and Activate: Teach customers how to leverage the full range of Airwallex products and ensure adoption.
• Champion Customer Needs: Act as the voice of the customer within Airwallex.
• Collaborate Cross-functionally: Work with Marketing and Partnerships to optimise lead flow and maximise revenue.
• Outbound Tactically: Identify high-potential prospects and generate leads, understanding pain points to propose solutions and drive revenue growth.
• Maintain Operational Excellence: Keep CRM records updated, support reporting efforts, and ensure efficient sales-cycle processes.
• Meet or exceed activity and revenue targets (e.g., call volume, meetings booked, clients onboarded).

Who You Are

Minimum Qualifications and Preferred Qualifications outline the core requirements and nice-to-have skills for the role.

Minimum Qualifications

• Local market knowledge (Thailand): Proficient in Thai (written and verbal) to interact with Thailand-based clients; familiar with local business culture and landscape.
• Driven, resilient, and willing to work to achieve KPIs.
• Comfortable calling 40 leads a day, or more, to ensure coverage across assigned leads.
• Strong communication skills in English and Thai, both verbal and written; effective on phone and email with Thailand-based clients.
• Experience engaging with internal and external stakeholders succinctly and confidently.
• Ability to work at scale with many leads, with strong prioritisation and time management.
• Problem-solving skills to address and resolve issues effectively.
• 3+ years of experience preferred; open to driven candidates who can excel in the role.

Preferred Qualifications

• Experience in fintech, payments, SaaS, or a high-growth startup environment.
• Proficiency with CRM tools (e.g., Salesforce) and Google Suite.
• Bachelor’s degree in Business, Marketing, Finance, or related field.

Safety and Equal Opportunity

Applicant Safety Policy: Fraud and Third-Party Recruiters — To protect you from recruitment scams, Airwallex will not ask for bank details, sensitive IDs, or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters without an agreement for open positions.

Equal opportunity — Airwallex is proud to be an equal opportunity employer. We value diversity and consider applicants on merit, qualifications, competence and talent. We do not discriminate based on color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or other legally protected statuses. If you require accommodation for a disability or special need, please let us know.