Inbound Call & Survey Specialist

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for a candidate with at least 2 years of call centre experience to engage with respondents for surveys. The ideal candidate will possess strong verbal and written communication skills, along with proficiency in digital tools such as Microsoft Office. Responsibilities include guiding respondents through survey completion and addressing any arising questions.

Qualifications

• At least 2 years of call centre experience.
• Strong verbal and written communication skills.
• Proficient in digital tools such as Microsoft Office or similar systems.

Responsibilities

• Respond to incoming enquiries through calls and emails in a professional manner.
• Guide respondents through survey completion and provide clarification.
• Conduct survey interviews via phone.

Skills

Call centre experience

Verbal communication

Written communication

Proficient in Microsoft Office

Job description

A recruitment agency in Singapore is looking for a candidate with at least 2 years of call centre experience to engage with respondents for surveys. The ideal candidate will possess strong verbal and written communication skills, along with proficiency in digital tools such as Microsoft Office. Responsibilities include guiding respondents through survey completion and addressing any arising questions.