In-Room Dining Server

Laguna Hotel; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestigious hotel in Singapore is seeking an experienced In-Room Dining Server to oversee operations and provide exceptional guest service. The ideal candidate will have 1-2 years of Food & Beverage experience, strong communication skills, and a pleasant personality. Responsibilities include supervising the dining team and coordinating service delivery. The role offers several benefits, including duty meals and discounts.

Benefits

Uniform Provided

Duty Meals

F&B Discount

Dental and Medical benefits

Global Hotel Stay Discount

Learning & Development Opportunities

Staff Recognition Award

Qualifications

• Minimum 1–2 years experience in Food & Beverage service, preferably in a hotel.
• Pleasant personality with excellent communication and interpersonal skills.

Responsibilities

• Supervise the in-room dining team for prompt service.
• Coordinate food and beverage orders for timely delivery.
• Train and motivate team members to uphold service standards.

Skills

Food & Beverage service knowledge

Communication skills

Customer service

Job description

The In-Room Dining Server is responsible for overseeing daily in-room dining operations, ensuring guests receive exceptional service that reflects the hotel’s high standards.

KEY RESPONSIBILITIES

• Supervise and support the in-room dining team to ensure prompt, courteous, and professional service delivery.
• Coordinate food and beverage orders between guests, kitchen, and service staff to ensure timely and accurate delivery.
• Inspect trays, trolleys, and setups before dispatch to ensure presentation and standards are met.Handle guest requests, inquiries, and complaints with professionalism and ensure guest satisfaction.
• Monitor daily operations and assist during peak hours to maintain service efficiency.
• Train, guide, and motivate team members to uphold hotel service standards and grooming requirements.
• Ensure accurate order entry, billing, and posting of charges in the hotel system.
• Conduct daily inventory checks of equipment, linen, and amenities, and ensure proper stock control.
• Work closely with the Kitchen, Housekeeping, and Front Office to coordinate service flow and special arrangements.
• Ensure compliance with hygiene, safety, and sanitation standards at all times.

REQUIREMENTS

• Minimum 1–2 years of experience in Food & Beverage service, preferably in a hotel or similar environment.
• Previous experience in in-room dining or room service is an advantage.
• Good knowledge of food and beverage service standards and procedures.
• Pleasant personality with excellent communication and interpersonal skills.

BENEFITS

• Company Transport pick-up/drop-off point: near Simei MRT
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.