Immigration Operations Manager

Cultivar Asia Pte Ltd (EA License 19C9782); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an Immigration Operations Manager to oversee daily immigration team operations in Singapore. The ideal candidate should have extensive knowledge of Singapore immigration laws, strong leadership skills, and the ability to manage client relationships effectively. Responsibilities include ensuring team compliance, document review, and enhancing productivity. Proficiency in Chinese is preferred.

Qualifications

• Strong knowledge of Singapore immigration laws, policies, and procedures.
• Proven experience in managing and leading a team.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in document preparation and review.
• Customer-oriented mindset with a focus on quality service delivery.
• Experience working in a multicultural environment is an advantage.

Responsibilities

• Oversee daily operations of the immigration team and ensure efficient workflow.
• Supervise and guide team members, ensuring service quality and compliance with immigration policies.
• Manage client relationships and act as the main point of contact for immigration-related matters.
• Review and prepare documentation for immigration applications and ensure accuracy.
• Stay updated on immigration laws, policies, and regulatory changes.
• Identify and implement process improvements to enhance team productivity.
• Provide coaching and training to team members to maintain service excellence.
• Collaborate with internal and external stakeholders to support business operations.

Skills

Knowledge of Singapore immigration laws

Team management

Excellent communication skills

Organizational skills

Document preparation

Customer-oriented mindset

Proficiency in Chinese

Education

Bachelor's degree in a relevant field

Job description

Overview

Our client is currently seeking an Immigration Operations Manager to lead the day-to-day operations of their immigration team and ensure smooth delivery of premium consulting services.

Responsibilities

• Oversee daily operations of the immigration team and ensure efficient workflow.
• Supervise and guide team members, ensuring service quality and compliance with immigration policies.
• Manage client relationships and act as the main point of contact for immigration-related matters.
• Review and prepare documentation for immigration applications and ensure accuracy.
• Stay updated on immigration laws, policies, and regulatory changes.
• Identify and implement process improvements to enhance team productivity.
• Provide coaching and training to team members to maintain service excellence.
• Collaborate with internal and external stakeholders to support business operations.

Qualifications

• Strong knowledge of Singapore immigration laws, policies, and procedures.
• Proven experience in managing and leading a team.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in document preparation and review.
• Customer-oriented mindset with a focus on quality service delivery.
• Bachelor's degree in a relevant field or equivalent work experience.
• Experience working in a multicultural environment is an advantage.
• Proficiency in Chinese language is preferred.

Note: The emphasis is on preserving content; the emphasis formatting has been removed.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each job move, and your past and expected salary.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Woo Gu Ming (R24123795)
Cultivar Asia Pte Ltd | EA License: 19C9782
www.cultivar.asia