Immigration Customer Service Executive(Client Facing) CBD , 5 days work, AWS

CAREER CRAFT PTE. LTD; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading recruitment firm is seeking a detail-oriented Immigration Customer Service Executive in Singapore. This role involves managing immigration documents, ensuring compliance with regulations, and coordinating with clients and authorities. The ideal candidate has strong communication skills and relevant educational qualifications. Benefits include employee medical coverage.

Benefits

Employee medical benefit

Qualifications

• Candidate must possess relevant educational qualifications.
• Strong written and verbal communication skills are essential.
• Ability to work efficiently under tight deadlines.

Responsibilities

• Manage end-to-end immigration application cycles.
• Liaise with clients to gather document packages.
• Attend to clients' queries during and post-submission.

Skills

Strong written and verbal communication skills

Ability to work under tight deadlines

Education

Higher Secondary/Pre-U/A level/College, Professional Certificate/Nitec, Diploma/Advanced/Higher/Graduate Diploma

Job description

Immigration Customer Service Executive (Client Facing) CBD, 5 days work, AWS

Our clients are seeking a detail-oriented Customer Service Executive (Client Facing) to join our team in Singapore. In this role, you will be responsible for managing and processing immigration documents, ensuring compliance with Singapore's immigration regulations, and coordinating with relevant authorities and internal stakeholders.

Key Responsibilities

• Manage end-to-end immigration application cycles, from content development to final service delivery
• Liaise with the client to gather all document packages for the client
• Conduct handovers and run through the final document package to the client
• Adept at copywriting to prepare document packages for the clients
• Attend to clients' queries and complete formalities during and post-submission
• Other duties as assigned by the company

Job Requirements

• Candidate must possess at least Higher Secondary/Pre-U/A level/College, Professional Certificate/Nitec, Diploma/Advanced/Higher/Graduate Diploma in any field
• Strong written and verbal communication skills
• Ability to work under tight deadlines
• Employee medical benefit

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