IMMEDIATE Temp Call Center - Tampines (1 Month) | $2580

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A staffing agency in Singapore is seeking a Customer Service Executive for a temporary call center position in Tampines. The role involves handling customer inquiries via phone, utilizing customer management software, and assisting with User Acceptance Testing (UAT). Candidates should provide a positive customer experience in a fast-paced environment. Training will be offered.

Qualifications

• Experience in customer service or call centre operations would be beneficial.
• Adaptability to changing work demands.

Responsibilities

• Handle customer inquiries via phone.
• Use CRM to update systems and reference knowledge bases.
• Assist with User Acceptance Testing (UAT) for new systems.

Job description

IMMEDIATE Temp Call Center - Tampines (1 Month) | $2580

Customer Service Executive for Call Centre

Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast‑paced, transactional environment. Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively. Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.

Willingness to take on various tasks and adjust to changing work demands.

Responsibilities

• Handle customer inquiries via phone.
• Use CRM to update systems and reference knowledge bases.
• Assist with User Acceptance Testing (UAT) for new systems.
• Adapt to changing work demands.

Requirements

• Provide positive customer experience while maintaining professionalism, even in difficult or high‑pressure situations.
• Training will be provided.

Interested candidates should submit their CV directly through the official PERSOLKELLY job application platform.

We regret to inform that only shortlisted candidates will be notified.

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