IKEA Tampines - Risk, Control & Compliance Manager

Ikano Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading retail company in Singapore is seeking a Safety and Compliance Manager. The role involves leading safety and security compliance for store operations, fostering a safety culture, and ensuring adherence to regulations. The ideal candidate will have at least 10 years of relevant experience, including 3 years in a managerial role. Responsibilities include risk assessment, developing training programs, and managing emergencies. Candidates should possess strong communication skills and a deep understanding of Occupational Health & Safety principles.

Qualifications

• Minimum 10 years experience in similar roles, including 3 years in management.
• Strong knowledge of local Occupational Health & Safety regulations.
• Proficient in incident investigation and crisis handling.

Responsibilities

• Lead safety compliance and risk management for store operations.
• Develop and monitor safety operating procedures.
• Train co-workers on safety and risk management protocols.

Skills

Leadership

Risk assessment

Communication

Problem-solving

Education

Bachelor's or Master’s in Occupational Health & Safety, Environmental Engineering

Job description

About the job

You will lead the safety, security, and compliance of store operations, integrating risk management frameworks into processes, fostering a safety culture, and ensuring adherence to IKEA's standards and local regulations.

Your assignment

• Business Process Compliance: Work with stakeholders to ensure that store operations meet IKEA’s safety standards, and compliance with standard operating procedures (SOPs), local legislation, and regulatory requirements.
• Risk Assessment & Mitigation: Identify, assess, and address safety and security hazards, process gaps, and implement preventive and corrective actions to mitigate risks.
• Leadership in Safety & Security: Lead the development, implementation, and monitoring of safety operating procedures and systems that align with IKEA’s requirements and local legislation.
• Training & Development: Provide expertise on and develop training materials for co-workers and external partners to ensure adherence to safety and risk management protocols. Oversee ongoing training and audits related to safety and compliance.
• Emergency Response Management: Ensure readiness for emergency situations by coordinating with the store’s Emergency Response Team. Lead crisis management and emergency response efforts in alignment with the store’s plans.
• Risk & Compliance Culture: Promote a safety-focused culture by raising awareness and driving action throughout the store. Educate and empower co-workers and external service providers on Ikano’s Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and relevant local legislation related to health, safety, security, and the environment, fostering a culture of transparency and ethical behaviour.
• Audit & Incident Management: Lead incident investigations and work with relevant teams to resolve safety issues. Ensure compliance with internal and external audits (Sec Check, insurance reviews, Wecheck, etc.).
• External Agency Relations: Represent IKEA in communications with external agencies (e.g., Police, Fire Brigade, Security Services) and ensure ongoing compliance with regulatory changes and requirements.
• Fraud Prevention: Identify areas of potential fraud and work with internal stakeholders to ensure proper controls are in place to mitigate risks.

Your profile

• You have a Bachelor's or Master’s degree in Occupational Health & Safety, Environmental Engineering, or related fields.
• You bring at least 10 years of experience in a similar or compliance role, including 3 years in a managerial capacity.
• You are passionate about people, safety, and creating a strong Risk & Compliance culture.
• You possess excellent communication, leadership, and problem-solving skills.
• You have a strong understanding of Occupational Health & Safety, risk assessment, safety systems (including fire and security), and local regulations.
• You are proficient in incident investigation, fraud management, and crisis handling.
• You demonstrate strong personal integrity and can work independently as well as collaboratively within a team.
• A retailer who appreciates the nature of the business and is willing to embrace unconventional work schedules, which includes working on weekends and public holidays.