ICT Facilities Operation Technician

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading IT service provider in Singapore is seeking an ICT Facilities Operation Technician to manage installations and maintenance of IT and network services. The ideal candidate has a relevant certificate and at least two years of experience in the telecommunications or data center industry. You will provide support for various IT-related activities and ensure compliance with safety regulations. This position requires a class three driving license and independent work capability.

Qualifications

• At least two years of experience in telecommunications/data centre operations.
• Possess a class three driving license.

Responsibilities

• Perform installations and maintenance of IT/network services.
• Support offsite backup and cabling works.
• Conduct visual checks and assist in hardware relocation.
• Provide PC and network troubleshooting.
• Coordinate with end users and vendors for issue resolution.
• Maintain documentation and database records.
• Support IT-related activities as assigned.
• Be on standby for remote support.

Skills

Technical skills

Network troubleshooting

Education

Certificate from Institute of Technical Education (ITE)

Job description

Position: ICT Facilities Operation Technician

Work Timings- Mon-Fri (8:00am to 5:30pm)

Location- Harbour Drive

Responsibilities

• Perform day-to-day installation, maintenance, and troubleshooting of IT and network services in compliance with Singapore safety regulations.
• Support offsite backup tape handling, port operations (cranes, lighting masts, power systems), and cabling works (UTP, fibre, and low-voltage power).
• Conduct visual checks and assist in hardware relocation, redeployment, and equipment replacement (e.g., network switches, servers).
• Provide basic PC and network troubleshooting.
• Coordinate with end users and vendors to resolve issues, install patch cords, test circuits, and ensure timely service restoration.
• Provide progress updates to users and maintain accurate documentation and database records.
• Support other IT-related activities as assigned.
• Be on standby for remote support when required

Requirements

• The Personnel shall have the following technical skills:
• Possess a certificate from the Institute of Technical Education (\"ITE\") in a relevant course or has at least two (2) years of experience in the telecommunications/data centre related industry in the operational field.
• Possess a class three (3) driving license for vehicles and be able to work independently without supervision.

If the requirement matches with your profile, kindly share your updated CV/resume to Aparna at [e-mail].