IAM Production Support

RISKDATA CONSULTING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A consulting firm in Singapore is seeking an IAM Production Support professional to manage application onboarding and role-based management within IAM tools. The ideal candidate will have production support experience in large enterprise environments, scripting skills, and strong knowledge of Access Management processes. A Bachelor's degree in computer science or equivalent is required. Candidates with experience in banking or financial services institutions are preferred.

Qualifications

• Experience in production support roles in a large enterprise IAM environment.
• Strong Microsoft Excel skills and experience.
• Good working knowledge of Access Management lifecycle.

Responsibilities

• Perform production support including application onboarding to in-house IAM tools.
• Support HR Lifecycle and Role Based management for IAM tools.
• Document and maintain operating procedures.

Skills

Production support

Scripting

Microsoft Excel

Access Management

Education

Bachelor’s degree in computer science or equivalent

Job description

We are hiring IAM Production Support with below responsibilities;

Responsibilities

• Perform production support which include Application onboarding and application matrix updates to in-house IAM tools within SLA.
• Perform production support for HR Lifecycle and Role Based management to in-house IAM tools within SLA.
• Support the preparations of data in preparations for production support and Audits
• Track issue raised by users and follow up until closure.
• Document and maintain operating procedures
• Develop scripts to automate work

Requirements

• Working experience in production support roles in large enterprise IAM environment
• Scripting skills to develop scripts for automation
• Strong Microsoft Excel skills and experience is a MUST.
• Good working knowledge of Access Management lifecycle and process
• Bachelor’s degree in computer science or equivalent

Experience in banking or financial services institutions preferred