Hybrid IT Business Lead: Strategy & Operations

Manulife; Singapore; Hybrid; SGD 100,000 - 130,000; Full time

Job summary

A global financial services provider based in Singapore is seeking a strategic Senior Business Manager to oversee IT operations. The role requires strong analytical, communication, and leadership skills to ensure alignment with business objectives and driving operational excellence. Responsibilities include managing vendor contracts, performance metrics, and implementing strategic initiatives. Candidates should possess a Bachelor's degree in Business or IT, with 8+ years of relevant experience. This position offers a hybrid work environment.

Benefits

Flexible work environment

Career growth opportunities

Diversity and inclusion initiatives

Qualifications

• 8+ years of experience in IT business management, operations, or program management roles.
• Proven experience in managing vendor contracts and performance reporting.
• Experience with strategic planning and IT governance frameworks.

Responsibilities

• Lead and manage overall IT business operations.
• Oversee contract and vendor management processes.
• Drive business relationship management between IT and business units.
• Monitor and report on IT performance metrics.
• Support the execution of IT strategy and key programs.

Skills

Analytical skills

Communication skills

Leadership skills

Data visualization proficiency

Stakeholder management

Education

Bachelor’s degree in Business or IT

MBA or equivalent

Tools

Power BI

Tableau

Excel

Job description

A global financial services provider based in Singapore is seeking a strategic Senior Business Manager to oversee IT operations. The role requires strong analytical, communication, and leadership skills to ensure alignment with business objectives and driving operational excellence. Responsibilities include managing vendor contracts, performance metrics, and implementing strategic initiatives. Candidates should possess a Bachelor's degree in Business or IT, with 8+ years of relevant experience. This position offers a hybrid work environment.