HVAC Engineer (After Sales Service)

NEWARK ENGINEERING PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading engineering firm in Singapore is seeking a qualified individual for a role focused on HVAC maintenance and troubleshooting. Responsibilities include managing maintenance quality, customer interaction, emergency response, and coordinating repair efforts. Candidates should possess a diploma in Mechanical Engineering and ideally have experience in the HVAC field. Competitive allowances and benefits are provided.

Benefits

Attractive allowances (Transport/Fuel Mileage/Phone/Travel)

Yearly appraisals salary adjustment

Company Transport provided

Education Support

Medical Insurance Benefits

Qualifications

• Prior experience working in HVAC field is an added advantage.
• Possess Class 3 driving license will be an added advantage.

Responsibilities

• Track ongoing maintenance job status.
• Visit sites to ensure maintenance quality and safety.
• Plan and schedule maintenance jobs.
• Attend emergency calls from customers during contract period.
• Assess equipment issues and prepare root cause analysis reports.
• Supervise and coordinate repair works during the DLP period.
• Build strong relationships with customers.

Skills

Analytical skills

Problem-solving skills

Customer service orientation

Interpersonal communication

Leadership ability

Education

Diploma in Mechanical Engineering or related field

Job description

• Cooling Equipment, Chiller, AHU, Pump, Cooling Tower
• Attractive allowances (Transport/Fuel Mileage/Phone/Travel)
• Yearly appraisals salary adjustment
• Company Transport provided
• Education Support
• Involved in Overseas Projects
• Singlife Medical Insurance Benefits

Responsibilities

Maintenance

• Tracking of on-going maintenance job status
• Site visit to ensure maintenance quality and safety
• Planning & scheduling of maintenance jobs
• Observations of any equipment fault during maintenance to be highlighted to customers

Troubleshooting

• Attend emergency calls from DC customers during DLP/Contract period
• Assess equipment issues and prepare root cause analysis reports

Repair

• Supervise and coordinate repair works during DLP period
• Managing critical spare parts stock balance for ex-stock provision
• Issuance of warranty claims towards manufacturer/supplier

Sales

• Understanding customer’s requirements and meet expectations
• Build strong relationships with customer
• Promote spare parts sales to customers to keep stock for emergency purposes

Requirements

• Diploma in Mechanical Engineering or related field
• Prior experience working in HVAC field is an added advantage
• Possess Class 3 driving license will be an added advantage
• Service-oriented with strong analytical, problem-solving skills, and leadership ability
• Excellent interpersonal communication skills, capable of interacting with individuals at all level

Only shortlisted candidates would be notified