As a hands-on individual contributor, the HR & Admin Manager is responsible for managing the full spectrum of HR and office operations in a start-up environment. The role covers recruitment, payroll, compliance, and the employee lifecycle, while also overseeing office administration and general enquiries. Acting as a trusted partner to stakeholders, the HR & Admin Manager ensures smooth day-to-day operations, supports workforce planning, and drives employee engagement initiatives to foster a positive and sustainable workplace culture.
Key Responsibilities
1. Talent Acquisition & Onboarding
- Manage end-to-end recruitment from sourcing to offer management.
- Coordinate onboarding, orientation, and integration of new hires.
2. Employee Lifecycle & Relations
- Administer confirmation, performance reviews, promotions, and exit processes.
- Act as first point of contact for employee relations, grievances, and workplace concerns.
- Maintain accurate and up-to-date employee records and HRIS data.
- Serve as the key liaison with the union, managing industrial relations and supporting collective agreements, negotiations, and grievance handling.
3. Payroll, CPF, Taxes & Compliance
- Manage monthly payroll processing, ensuring accuracy and timeliness.
- Handle CPF submissions and ensure compliance with statutory requirements.
- Manage year-end tax submissions, tax clearance for leavers, and IRAS compliance.
- Administer pass applications, renewals, and immigration matters.
- Draft, review, and update HR policies in line with labour regulations and company practices.
4. Budget & Reporting
- Prepare and manage the HR budget, providing regular reports and insights.
- Support workforce planning and headcount reporting.
5. Employee Engagement & Culture
- Plan and drive initiatives to strengthen employee engagement and workplace culture.
- Support internal communications on HR matters and employee programmes.
6. Office & General Administration
- Oversee office administration, vendor coordination, and general operations.
- Answer incoming calls and general enquiries, ensuring smooth day-to-day office support.
- Support any other ad-hoc projects or duties that the senior management may assign.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum 5–7 years of progressive HR experience, with exposure across recruitment, payroll, employee relations, and HR operations.
- Strong knowledge of Singapore employment laws, CPF administration, payroll processes, and tax compliance (IRAS, tax clearance).
- Experience handling work pass applications, renewals, and immigration matters.
- Experience working in a unionised environment, with proven ability to manage union relations, negotiations, and collective agreements.
- Proven ability to draft and implement HR policies and processes.
- Excellent communication and stakeholder management skills, with the ability to partner effectively across different levels of the organisation.
- Hands‑on, adaptable, and resourceful, with strong problem‑solving skills in a start‑up or lean team environment.
- Comfortable balancing both strategic and operational responsibilities independently.