Human Resource cum Payroll Manager

CSM ACADEMY INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Singapore is seeking an HR & Operations Executive to manage the full HR cycle, ensure quality documentation, and support senior management in various administrative tasks. The ideal candidate will have prior HR experience, strong organizational skills, and proficiency in digital HR processes. A minimum of A Levels or a diploma in Business Administration or related field is required. This role offers a dynamic environment to grow within the HR function.

Qualifications

• Prior HR experience in training centres or academic institutions.
• Proficient in HR digital processes and software.
• Knowledge of employment policies and regulations.

Responsibilities

• Manage full HR cycle including recruitment and onboarding.
• Administer payroll calculations and disbursements.
• Maintain personnel files and compliance submissions.

Skills

Problem-solving

Time management

Organizational skills

Attention to detail

Education

A Levels or Diploma in Business Administration, Human Resources

Tools

Payboy

Job description

Overall Job Purpose:

The HR & Operations Executive has key responsibility to ensure all HR activities and QA documentations are performed with quality outcome. HR activities includes administering recruitment of staff, onboarding of new staff, organising staff bonding activities, monthly payroll, etc and all documents to be properly filed. QA documentation would be to assist the Senior Management Team in implementing operational procedures, documentation, filing and any other administration work.

Job Responsibilities:

Human Resource Function

• Manage and administer the full HR cycle, including recruitment, onboarding, performance monitoring, and end-of-employment processes.
• Plan and administer the annual performance appraisal cycle, including scheduling, documentation and follow-up actions.
• Develop Individual Work Plans for new and existing staff, including setting KPI targets in consultation with supervisors and management.
• Conduct staff satisfaction surveys, consolidate results, and prepare reports and recommendations for senior management.
• Oversee and maintain the HR system (Payboy), including staff leave administration, claims, payroll preparation.
• Ensure staff consistently utilize Payboy for attendance, leave applications, and other HR processes.
• Liaise with outsourced accounting partners on payroll disbursement and related matters.
• Support Senior Management in monitoring adherence to SOPs and ensuring smooth daily operations.
• Administer the full payroll cycle, including calculations, verification, and coordination of disbursements.
• Plan, schedule, and track staff training programs and maintain training records
• Organize and execute activities to enhance staff morale
• Conduct interviews for departing staff, document feed and provide recommendations for improvement.

Documentation

• Maintain accurate and organized personnel files (including part-time lecturers, Academic & Examination Board members, and full-time admin staff).
• Handle e-filing and submissions to government agencies, ensuring timely compliance for matters such as lecturer registration, course submissions, licences, and other policy‑related requirements.
• Assist in developing, updating, and maintaining operational documentation and QA records.

Secondary Responsibilities

• Support the Director in administrative tasks, projects, or initiatives as assigned.

Competencies Required

• Strong initiative with good problem‑solving abilities.
• High sense of urgency and commitment to meeting deadlines.
• Positive working attitude with the ability to prioritise and multitask effectively.
• Strong organisational skills and attention to detail.

Experience

• Prior HR experience within training centres, education institutions, or academic departments preferred.
• Proficient in HR software (e.g., Payboy) and comfortable with digital HR processes.
• Knowledge of manpower regulations, employment policies, and statutory requirements.
• Preferably PDPA trained
• QA or SOP management experience is a significant advantage.

Education

• Minimum “A” Levels or Diploma in Business Administration, Human Resources, or a related field.