HRSS Specialist - Singapore

300005 Chief Executive's Office_00002555; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A major corporate office in Singapore is looking for an HRSS Specialist to support HR service operations. This role involves managing the employee lifecycle from recruitment to offboarding and collaborating closely with city HR functions. The ideal candidate will have a Bachelor's degree, at least 5 years of HR operations experience, and significant proficiency in HR systems like Workday. Excellent communication skills in English and Mandarin are essential. The position offers an opportunity to contribute to various HR initiatives and projects.

Qualifications

• Minimum 5 years of experience in HR operations with a proven track record of service.
• Bachelor's degree or higher required.
• Strong communication, interpersonal, and problem-solving skills.

Responsibilities

• Drive HRSS agenda and provide end-to-end HR services.
• Collaborate with city HR and manage employee lifecycle.
• Maintain accurate employee data in HR systems.

Skills

Excellent communication skills

Strong relationship-building abilities

Adaptability under pressure

Teamwork

Fluency in English and Mandarin Chinese

Education

Bachelor's degree or above

Tools

Microsoft Office Suite

HR systems (e.g., Workday)

Job description

HRSS Specialist – Singapore

Job Objective

• To drive HRSS agenda in respective region/city, working in close partnership with city HR
• To provide end-to-end HR service covering the whole employee life cycle
• To work with central HRSS team on projects/ initiatives
• Employee Lifecycle Management: Provide end-to-end HR support, from recruitment (including interview scheduling and background checks) to onboarding, ongoing employee relations, and offboarding.
• Regional Collaboration: Act as the on-the-ground HRSS representative, collaborating with city HR colleagues, employees, and managers to gather feedback, identify issues, and implement solutions. Contribute to the continuous improvement of HRSS services.
• HR Systems and Data Management: Maintain accurate employee data in HR systems (e.g., Workday), support system enhancements, and implement HR projects.
• Process Improvement: Contribute to the development and revision of HRSS processes and Standard Operating Procedures (SOPs).
• Training Support: Assist with the logistical aspects of training programs (classroom and online), including record-keeping, payment processing, and CBG license management.
• Project Participation: Actively participate in and contribute to HRSS initiatives and projects, offering regional perspectives and solutions.
• Other Duties: Perform other duties as assigned.

Education and Relevant Experience

• Bachelor's degree or above.
• Minimum 5 years of experience in HR operations, with a proven track record of providing excellent service.

Functional / Technical Competencies

• Excellent communication, interpersonal, and problem-solving skills.
• Strong relationship‑building abilities across all levels of the organization.
• Adaptable and able to work effectively under pressure.
• Strong teamwork and results‑oriented mindset.
• Fluent in English and Mandarin Chinese (written and spoken).
• Proficiency in Microsoft Office Suite and HR systems (e.g., Workday).