HRIS Operations Lead

Cycle & Carriage Industries Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading automotive group in Singapore is seeking an HRIS Operations Lead to ensure reliable tech management, project oversight, and effective vendor partnerships. This role requires over 9 years of experience in HRIS, proficiency in auditing and compliance, and capabilities in project management. The ideal candidate will thrive in fast-paced environments and maintain robust communication with stakeholders. An opportunity to contribute significantly to enhancing people technology initiatives is offered.

Benefits

Employer awards for commendable practices

Employee experience initiatives

Career development opportunities

Qualifications

• 9+ years of hands-on experience in HRIS, preferably in an HR setting.
• Strong project management skills and communication abilities.
• Experience in statutory reporting and compliance.

Responsibilities

• Manage end-to-end lifecycle of the people tech stack.
• Define project scope, outcomes, and responsibilities.
• Update HR reporting dashboards as required.

Skills

HRIS management

Project management

Data management

Audit readiness

Vendor partnership

Tools

HCM Suite (e.g., Workday)

Payroll systems

Reporting dashboards

Job description

HRIS Operations Lead (Operations, PMO, Reporting & Vendor)

Department: People & Culture
Location: Singapore
Reports to: Head of People & Culture
Direct Report: HRIS Analyst (1 FTE, Singapore)
Works with: HR functional teams, IT (Singapore & Malaysia), Payroll/Finance, Vendors

About The Role

This is a newly created operational role with one direct report based in Singapore. You will keep our people technology stack reliable and purposeful, and move improvements forward at a steady, practical pace. This role sits with HR Ops teams (not shared services environment) and you are comfortable working in a business‑first user environment.

Pillar 1 – Manage the People Tech Stack (end‑to‑end lifecycle)

• Operate the stack: HCM Suite (System of Record), Payroll (incl. OT), ATS, Recognition, Employee Communication.
• Configuration & environments: Own safe changes in sandbox → prod (roles/permissions, workflows, rules, reference data) with documented checks and regression packs.
• Data management: Run routine data quality checks; fix root causes; maintain a simple data dictionary and naming standards.
• Audit & compliance: Prepare evidence for internal/external audits; ensure PDPA/privacy and RBAC (role‑based access) controls are followed.
• System governance: Keep a monthly release calendar (with payroll/comp freeze windows); maintain a lightweight config log, test scripts, release notes, rollback plan.
• UAT model: HRIS runs unit, system, and primary UAT; HR functional teams perform the final business check & sign‑off.
• Partnering with IT (SG & MY): Coordinate where changes touch integrations, IAM/SSO, or infrastructure‑IT leads the technical build; HRIS prepares HR side (data, config, UAT).

Pillar 2 – Project Management Cadence

• Project charter: Define scope, outcomes, roles & responsibilities, budget, timeline, and risks (RAID).
• Cadence: Maintain simple weekly status and monthly prioritisation with HR; escalate early and avoid scope creep.
• Budget management: Track spend vs. plan (licences, change requests, small enhancement work); flag variances with options.
• R&R clarity: Align who does what (HRIS, HR teams, IT SG/MY, vendor); document decisions and hand‑offs.

Pillar 3 – Reporting

• HR reporting dashboard: Update dashboards in existing platforms (e.g., headcount, movements, attrition, vacancies, OT where relevant) with agreed definitions.
• Statutory & corporate submissions: Work with Functional Pillar Managers to consolidate and submit Singapore statutory reporting timely for all entities in SG; reconcile with Payroll/Finance and keep audit trails.

Pillar 4 – Vendor Partnership & Cost Management

• Operational partnership: Raise/track tickets, review release notes, plan safe feature adoption, verify fixes; maintain SLAs. Partake in vendor renewal discussions and procurement, where relevant.
• Commercial hygiene: Track licence/utilisation, small change orders, and annual renewals; prepare inputs for budgeting.
• Inter‑co charging: Maintain a simple log and basis for inter‑company cost‑charging where applicable; align with Finance for cost recoveries.

Requirements

• At least 9 years in HRIS with hands‑on HCM (e.g., Workday, or similar), including configuration, testing, and releases. Preferably sitting in HR environment.
• Clear understanding and application of PMO basics and has relevant communication and interpersonal skills to support/work with users on project charters.
• Operationally able to handle multiple data sets for statutory reporting independently and timely.
• Has a keen sense on security & compliance: PDPA/privacy practices, RBAC controls, and audit readiness.
• Able to partner vendors on issues and costing models in a practical and fit‑for‑purpose manner, including cadence on inter‑company chargeback concepts.
• Understand how integrations/SSO/infrastructure work conceptually and collaborate with IT in Singapore & Malaysia.
• Able to use clear, user‑friendly language in communication such as release notes and user updates; simple enablement materials; steady follow‑through.
• Hands‑on, organised, people‑first; "all hands‑on deck" when needed; keeps documentation tidy and routines predictable. Embrace / educate adoption of people technology to advance use cases from concept to application.
• Only Singaporeans

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 120 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes‑Benz, Mitsubishi, Kia, Citroën, Maxus, ORA, smart passenger cars and Commercial vehicles as well as retail used cars under its Republic Auto brand.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

• HR Asia's Best Companies to Work Platinum Award in 2025 (11th consecutive year winner)
• Happiest Workplace Award 2024
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C's people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application)