HR Training & Development

CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading financial institution in Singapore is seeking a Learning & Development Lead to design and execute their learning strategy. The ideal candidate will have a strong background in training and development, excellent communication skills, and proven ability to manage training programs effectively. Responsibilities include designing programs, collaborating with HR, and advancing diversity initiatives. This position offers a dynamic environment with opportunities to foster employee growth.

Qualifications

• Experience in digital learning and multimedia platforms.
• HR generalist practice in the financial services industry is preferred.
• Ability to work independently and collaboratively.

Responsibilities

• Develop and execute learning and development strategy.
• Design high impact training programs.
• Manage external training vendors and training budgets.

Skills

Training and development

Excellent communication skills

Project management

Analytical skills

Education

Good university degree

Job description

Summary of the position:

• The Learning & Development Lead is responsible for designing, implementing and driving the Bank’s learning strategy to support business goals, build organisational capability and enhance employee growth.
• The role ensures that all employees have access to relevant learning tools that strengthen technical, leadership and behavioural competencies aligned with the bank’s culture and regulatory requirements.
• This role also leads D&I, Employee Engagement and Graduate Recruitment and development initiatives.

Overview

Responsibilities

• Learning Strategy & Framework

• Develop and execute the Bank’s overall learning and development strategy in line with business priorities and people agenda.
• Conduct training needs analysis across departments to identify skill gaps and future capability requirements.
• Align learning initiatives with regulatory, compliance and professional development standards within the Banking Industry.

• Program Design & Delivery

• Design high impact training programs, including onboarding, leadership development, product knowledge, compliance and soft skills for employees.
• Curate and implement blended learning solutions – classroom, eLearning, coaching and on the job learning.
• Manage external training vendors and ensure cost-effective and quality learning delivery.

• Leadership & Talent Development

• Partner with HRBPs and business leaders to build succession and leadership development programs.
• Facilitate talent reviews and support high potential development initiatives.
• Champion the development of a learning culture that promotes continuous learning and self-development

• Learning Operations & Systems

• Oversee the management of the Learning Management System (LMS), ensure accurate training records and compliance reporting.
• Monitor and evaluate program effectiveness through metrics, feedback and business impact analysis.
• Manage the annual learning calendar and training budget.

• Diversity, Equity & Inclusion (D&I)

• Collaborate with HR and business leaders to advance the Bank’s D&I agenda, measure progress and report key outcomes.

• Stakeholder Engagement

• Partner with HRBPs and line managers to align L&D initiatives with business needs.
• Collaborate with Risk and Compliance to ensure mandatory training requirements are met.
• Communicate learning outcomes and success stories to reinforce learning culture across the bank.

• Graduate Recruitment & Trainee Management

• Lead the Bank’s graduate recruitment program, from campus engagement and candidate selection to onboarding.
• Design and manage the end-to end trainee lifecycle, including induction, rotational placements, learning curriculum and mentorship.
• Partner with business units and mentors to ensure a structure development journey for trainees.
• Monitors trainee performance and engagement, and support career transition planning at program completion.

• Employee Engagement Surveys

• Facilitate, administer and communicate the annual employee engagement survey.
• Partner with HRBPs and department heads to interpret survey insights and co-create action plans.
• Track engagement initiatives, monitor follow through and share updates with the management.
• Support programmes and events that enhance employee morale and workplace culture.

• Policy, Compliance & Governance

• Ensure the employee handbook is regularly reviewed, updated and accurately reflects current policies and regulations.
• Monitor, track and manage all training expenses, ensuring prudent use of the L&D budget and alignment with HR cost objectives.

• Others

• Any other duties as required.

Legal and Regulatory Responsibilities

• 1. Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• 2. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Requirements

• Good university degree with a strong background in training and development and experience with digital learning and multimedia platforms, ideally with some years of HR generalist practice in the financial services industry.
• Excellent verbal and written communication skills. Demonstrated ability to present well and deliver training and facilitation.
• Result-driven, people oriented, able to work independently and collaboratively within teams. Adept with building credibility quickly in an environment where intellect is highly valued.
• Resourceful, adaptable, analytical with an aptitude to integrate relevant information to develop solutions and solve issues.
• Able to work under pressure, meet deadlines and drive projects to completion.
• Good network in the learning and development areas of financial services is an advantage