HR Team Lead at Paya Lebar, Up to $4500 (Office hours)

Success Human Resource Centre Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading human resource consultancy in Singapore is seeking an experienced individual to oversee HR Business Process Outsourcing operations. The ideal candidate has at least 3 years of supervisory experience in HR, strong interpersonal and communication skills, and a diploma in Human Resources or a related field. This role involves coaching a team and ensuring smooth operations in adherence to policies and customer expectations.

Qualifications

• Minimum Diploma in Human Resources, or relevant discipline.
• At least 3 years of experience in HR or related field including supervisory experience.
• Tech-savvy with good proficiency in Microsoft Office.
• Experience in shared services is an added advantage.
• Independent, resourceful, team player, results driven, and customer focused.

Responsibilities

• Oversee a team of officers in HR Business Process Outsourcing.
• Ensure the smooth running of operations in accordance with policy.
• Coach and provide on-the-job-training to the team.
• Work closely with HR Manager/Director on training and development.
• Identify areas of improvement and propose corrective actions.

Skills

HR Business Process Outsourcing

Supervisory experience

Interpersonal skills

Communication skills

Microsoft Office proficiency

Adaptability

Continuous improvement mindset

Education

Diploma in Human Resources or relevant discipline

Tools

Workday

Job description

Job Overview

Contract Length: 2 years (renewable)

Salary: Up to $4500

Working Hours: Mon - Fri: 8.30am - 6pm

Location: Paya Lebar

Job Responsibilities

• Oversee a team of officers in HR Business Process Outsourcing which includes end-to-end recruitment, scholarship, and internship management, leave and benefits administration, training administration, events management, as well as, data entry, reporting and analytics.
• Ensure the smooth running of operations in accordance to prescribed policy, standing operating procedures and customers' expectations.
• Verify and/or approve the deliverables of the team in accordance with standard operating procedures.
• Coach and provide on-the-job-training to the team.
• Work closely with HR Manager/Director to oversee the staff training and development, performance review and staff welfare of the team.
• Responsible for meeting KPIs
• Engage with stakeholders and attend meetings/discussions with customers on working level.
• Address customer issues promptly.
• Identify areas of improvement and propose corrective actions to Branch Head/Director.
• Adhere to high ethical standards and comply with all regulations/applicable laws.

Job Requirements

• Minimum Diploma in Human Resources, or relevant discipline.
• At least 3 years of experience in HR or related field including supervisory experience.
• Experience in shared services is an added advantage.
• Past working experience in government ministries and statutory boards is preferred.
• Experience using Workday is an advantage.
• Tech-savvy with good proficiency in Microsoft Office.
• Strong aptitude to learn and pick up new skills, highly adaptable.
• High level of initiative and mindset of continuous improvement.
• Meticulous, detail-oriented, and organised.
• Independent, resourceful, team player, results driven, and customer focused.
• Good interpersonal and communication skills.

Application Process

Interested applicants, kindly email your detailed resume (MS Word format is preferred) to [e-mail] (Reg No: R24124163). Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Company Information

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg