HR & Operations Executive

SOQ INTERNATIONAL ACADEMY PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading educational institution in Singapore is seeking a Human Resource Executive to handle HR administration and provide operational support for academy activities. The role includes preparing employment contracts, coordinating logistics, and supporting staff engagement initiatives. Ideal candidates are fresh graduates or have up to 2 years of experience in HR or related fields, with strong organizational and communication skills. Competitive remuneration and staff benefits are offered.

Benefits

Structured training and mentorship

Clear career growth pathway

Supportive team environment

Competitive remuneration and staff benefits

Qualifications

• Fresh graduates or candidates with up to 2 years of relevant experience are welcome to apply.
• Basic knowledge of HR operations and payroll preferred.
• Training will be provided for candidates lacking experience.

Responsibilities

• Prepare employment contracts, renewal letters, and freelance agreements.
• Coordinate daily academy operational matters and class scheduling.
• Assist in organizing staff engagement activities and workshops.

Skills

Attention to detail

Organizational skills

Communication skills

Proficiency in Microsoft Office

Bilingual in English and Mandarin

Education

Diploma or Degree in Human Resource Management or Business Administration

Tools

HR or accounting systems

Job description

Job Responsibilities

1. HR Administration & Contract Management

• Prepare employment contracts, renewal letters, and freelance agreements in accordance with company policies.
• Maintain and update employee personnel files and HR databases accurately.
• Support recruitment activities - posting job ads, shortlisting candidates, scheduling interviews, and onboarding new hires.
• Assist in attendance tracking, leave administration, and payroll preparation.
• Handle staff claims, medical leave, and benefit matters with confidentiality and accuracy.
• Ensure HR policies and documentation comply with MOM and Employment Act regulations.

2. Academy Operations Support

• Coordinate daily academy operational matters, including class scheduling, trainer assignment, and learner attendance updates.
• Prepare and maintain operational documents such as trainer contracts, course agreements, and attendance reports.
• Liaise with trainers, learners, and internal departments to ensure smooth course operations.
• Support administrative tasks for SkillsFuture (SSG) and TPGateway submissions, including attendance, assessment, and funding documentation.
• Assist in logistics coordination for classrooms, materials, and equipment setup.
• Provide administrative support for audits, compliance checks, and internal reporting.

3. Employee & Stakeholder Support

• Assist in organizing staff engagement activities, workshops, and training sessions.
• Serve as a point of contact for employee and trainer enquiries.
• Support management in implementing operational improvements to enhance efficiency.

Job Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or related field.
• Fresh graduates or candidates with up to 2 years of relevant experience are welcome to apply.
• Basic knowledge of HR operations, payroll, and Singapore Employment Act preferred (training will be provided).
• Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with HR or accounting systems is an advantage.
• Strong attention to detail, excellent organizational skills, and a proactive attitude.
• Good communication and interpersonal skills; able to multitask in a fast-paced environment.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking staff, trainers, and learners.

What We Offer

• Structured training and mentorship from senior HR and operations staff.
• Clear career growth pathway within HR, Operations, or Training Management.
• Supportive team environment with opportunities to learn cross-departmental skills.
• Competitive remuneration and staff benefits.