HR Operations Executive

PERSOL SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 33,000 - 56,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an experienced HR Operations Executive on a 9-month maternity cover contract in Singapore.

This hybrid role covers workforce administration, employee lifecycle management, work passes, HR compliance and regulatory reporting within a fast-paced multinational environment. You will maintain records, manage onboarding and exits, coordinate with the People Organization team, and support payroll where required.

Qualifications

• Diploma or Degree in HR, Business Administration or related discipline.
• Experience in HR Operations, HR Administration, Shared Services or Workforce Administration.
• Hands-on with government/regulatory agencies for work passes, immigration, statutory reporting and HR compliance.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Good communication and service-oriented mindset.

Responsibilities

• Maintain accurate and timely employee records, electronic and physical.
• Manage work pass, immigration and PR-related matter(s).
• Ensure HR compliance and regulatory reporting for regulated employees.
• Handle HR mailbox and respond to employee queries within SLAs.
• Partner with the People Organization to address queries in a timely, service-oriented manner.
• Oversee onboarding and exit processes, plus HR admin tasks (invoicing, notices).
• Coordinate and submit statutory reports and surveys (MOM, MAS).
• Prepare HR reports, dashboards and presentations.
• Develop SOPs to improve operational efficiency.
• Manage HR vendors and SLA adherence.

Skills

HR Operations

Work pass/immigration

Regulatory reporting

Vendor management

Payroll support

Education

Diploma or Degree in HR/Business Admin

Job description

9-Month Contract | Maternity Cover
Location: Shenton Way, Singapore
Working Arrangement: Hybrid | Monday-Friday, Office Hours
Contract Duration: 9 months, starting by November 2026
Salary: Up to S$5,000/month + Completion Bonus

Our client is a leading global professional services organisation specialising in risk, insurance and human capital solutions , with a strong international presence and established operations in Singapore.

They are seeking an experienced HR Operations Executive to join their People Organization team on a 9-month maternity cover contract .

This is a broad HR Operations role covering workforce administration, employee lifecycle management, work pass and immigration matters, HR compliance, regulatory reporting and HR operations projects within a fast-paced multinational environment.

Key Responsibilities

• Maintain accurate and timely employee personnel records, both electronically and in physical archives.
• Manage workforce administration activities, including work pass, immigration and PR-related matters .
• Handle HR compliance requirements for regulated employees, including updates to employee particulars with relevant regulatory authorities.
• Manage the generic HR mailbox and respond to employee queries within agreed service levels.
• Partner with the wider People Organization team to address employee and stakeholder queries in a thoughtful, timely and service-oriented manner.
• Manage day-to-day HR administration, including new hire announcements, intranet updates, dependent insurance enrolment, employment certificates, invoice processing and other HR administrative matters.
• Independently manage new hire onboarding and employee exit processes .
• Coordinate mail and administrative matters for the local People Organization team.
• Coordinate and submit statutory reports and surveys, including MOM and MAS submissions .
• Prepare HR reports, dashboards and presentations.
• Develop and maintain consistent SOPs and processes to improve operational efficiency.
• Manage HR vendors and ensure service delivery, SLA adherence and timely resolution of issues or escalations.
• Review local Workforce Administration processes and identify opportunities for improvement, recommending practical solutions where appropriate.
• Ensure alignment of local HR processes and statutory requirements with regional and global policies and programmes.
• Participate in People Organization projects, including HR analytics and process improvement initiatives .
• Provide support for payroll administration where required.

Requirements

• Diploma or Degree in Human Resources, Business Administration or a related discipline.
• Previous experience in HR Operations, HR Administration, HR Shared Services or Workforce Administration .
• Hands-on experience dealing with government and regulatory agencies , particularly in relation to work passes, immigration, statutory reporting and HR compliance.
• Good understanding of employee lifecycle processes, including onboarding, offboarding and general HR administration.
• Strong attention to detail with excellent organizational and time-management skills.
• Able to manage multiple priorities effectively in a fast-paced environment.
• Confident handling employee and stakeholder queries with a strong service-oriented mindset.
• Proactive, adaptable and able to work independently while collaborating effectively with a wider HR team.
• Strong communication and interpersonal skills.

We regret to inform that only shortlisted candidates will be notified.