HR Operations Advisor

PRIMESTAFF MANAGEMENT SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR Services firm in Singapore is seeking an HR Operations Advisor to act as a strategic partner embedded within the business. You will support the Head of Corporate Services by enhancing the employee experience and ensuring agile operations. The ideal candidate has 4+ years of HR Operations experience and a strong proficiency in Excel. This role focuses on coaching, performance management, and data integrity in HR processes.

Qualifications

• 4+ years of experience in HR Operations, HR Generalist, or Shared Services environment.
• Ability to navigate ambiguity and manage multiple priorities.
• Proficiency with Excel for data analysis and reporting.

Responsibilities

• Act as a trusted HR advisor to BU Heads and employees.
• Serve as the primary point of contact for employee inquiries.
• Own employee lifecycle processes including performance management and recruitment.
• Champion data integrity by managing all HRIS transactions.
• Lead internship management and campus hire.

Skills

HR Operations experience

Excel proficiency

Coaching and influencing

Process optimization

Problem-solving mindset

Job description

Preferred Qualifications

• 4+ years of experience in HR Operations, HR Generalist, or a HR Shared Services environment.
• Proficiency with Excel for data analysis and reporting.
• Ability to navigate ambiguity, manage multiple priorities, and maintain a high bar for quality in a fast-paced environment.
• A demonstrated ability to coach, influence, and build trust with employees and managers at all levels.
• A proactive, problem-solving mindset with a bias for action and a passion for improving processes and the employee experience.
• Prior experience in transactional payroll is useful knowledge.
• Proven work on process optimization will be an added advantage.
• Experienced candidate in the right competencies could be offered a Lead role.

About the role

At our core, we believe our people are our greatest asset.

As a HR Operations Advisor, you’re more than just a processor of transactions you’re a strategic partner embedded within the business. Supporting the Head of Corporate Services, you will be a key point of contact for both managers and employees, championing internal processes and enhancing the employee experience. Your work ensures that our operations are as agile and forward-thinking as the business itself.

If you're a creative, hands-on, proactive individual who’s passionate about building great workplaces, enjoys connecting the dots, and is eager to make a tangible impact, this role is for you.

Responsibilities

• Act as a trusted HR advisor to BU Heads and employees, providing coaching on the full employee lifecycle from performance management to employee relations.
• Serve as the primary point of contact for employee inquiries, delivering support on HR policies, benefits, and systems to enhance the employee experience.
• Own employee’s lifecycle process of performance management, policy implementation, HR analytics & report, HR/Payroll systems and recruitment.
• Understanding hiring right by partnering closely with hiring managers to secure the right hires for business needs.
• Champion data integrity by managing all HRIS transactions and audits, leveraging people analytics to generate actionable business insights.
• Partner with internal teams (Service Delivery, Finance) and external vendors to execute core processes including Insurance renewals etc.
• Lead the internship management and campus hire.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1984457