HR Operations Advisor

PRIMESTAFF MANAGEMENT SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR service provider in Singapore is seeking an HR Operations Advisor to act as a strategic partner in enhancing the employee experience. The ideal candidate should have over 4 years of HR experience, excel in coaching and data analysis, and be passionate about improving workplace processes. Responsibilities include advising on performance management and managing HR processes. This position offers an opportunity to impact the HR function significantly.

Qualifications

• 4+ years of experience in HR Operations or HR Generalist roles.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in transactional payroll is advantageous.

Responsibilities

• Advise managers and employees on the full employee lifecycle.
• Serve as contact for employee inquiries regarding HR policies.
• Manage employee lifecycle processes including performance management.

Skills

HR Operations experience

Excel proficiency

Coaching and influence

Problem-solving mindset

Job description

Preferred Qualifications

• 4+ years of experience in HR Operations, HR Generalist, or a HR Shared Services environment.
• Proficiency with Excel for data analysis and reporting.
• Ability to navigate ambiguity, manage multiple priorities, and maintain a high bar for quality in a fast-paced environment.
• A demonstrated ability to coach, influence, and build trust with employees and managers at all levels.
• A proactive, problem-solving mindset with a bias for action and a passion for improving processes and the employee experience.
• Prior experience in transactional payroll is useful knowledge.
• Proven work on process optimization will be an added advantage.
• Experienced candidate in the right competencies could be offered a Lead role.

About the role

At our core, we believe our people are our greatest asset.

As a HR Operations Advisor, you’re more than just a processor of transactions you’re a strategic partner embedded within the business. Supporting the Head of Corporate Services, you will be a key point of contact for both managers and employees, championing internal processes and enhancing the employee experience. Your work ensures that our operations are as agile and forward-thinking as the business itself.

If you're a creative, hands-on, proactive individual who’s passionate about building great workplaces, enjoys connecting the dots, and is eager to make a tangible impact, this role is for you.

Responsibilities

• Act as a trusted HR advisor to BU Heads and employees, providing coaching on the full employee lifecycle from performance management to employee relations.
• Serve as the primary point of contact for employee inquiries, delivering support on HR policies, benefits, and systems to enhance the employee experience.
• Own employee’s lifecycle process of performance management, policy implementation, HR analytics & report, HR/Payroll systems and recruitment.
• Understanding hiring right by partnering closely with hiring managers to secure the right hires for business needs.
• Champion data integrity by managing all HRIS transactions and audits, leveraging people analytics to generate actionable business insights.
• Partner with internal teams (Service Delivery, Finance) and external vendors to execute core processes including Insurance renewals etc.
• Lead the internship management and campus hire.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1984457