HR Manager, AP Commercial

West Pharmaceutical Services; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global healthcare solutions company is seeking an HR Manager for the APAC region in Singapore. This role involves acting as an HR advisor for the Commercial management team, managing employee relations, and ensuring compliance with labor laws. The ideal candidate has over 8 years of experience and a Bachelor's Degree in HR or a related field, with strong consultative skills and expertise in multiple HR disciplines.

Benefits

Opportunities for lifelong learning

Health and wellness programs

Inclusive work environment

Qualifications

• 8+ years of experience in human resources required.
• Ability to work both independently and in a team environment.
• Experience and knowledge of multiple HR disciplines.

Responsibilities

• Lead HR support for the Commercial management team in APAC.
• Manage performance and talent management processes.
• Address employee relations concerns and legal issues.

Skills

Labor law knowledge

Consultative skills

Interpersonal skills

Client orientation

Confidentiality

Change management

HR business systems

Education

Bachelor's Degree in Business, HR or related field

Job description

HR Manager, AP Commercial

Requisition ID:71781

Date:Oct 21, 2025

Location:

Singapore, Singapore, SG

Department:Human Resources

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will act as a trusted HR advisor and partner to the Commercial management team in APAC. Collaborate and partner with the appropriate HR leaders and management level to provide support to managers and employees within the defined HR strategy and principles. Has responsibility and accountability (liaising as need with teams such as Compensation, Payroll, Talent Acquisition, etc.) for onboarding and off boarding, legal/employee relations, training, culture, engagement, performance management, job description management, compensation and benefits. Demonstrate strong leadership?and communication?skills?to drive organizational consensus,?and?results. Continuously identify and implement effective and efficient HR solutions. Key liaison between employees and the company to provide a world class workplace.

Essential Duties and Responsibilities

• Provide HR leadership and direction for the site within the defined scope of responsibility

• Use in-depth expertise and experience to provide HR business partner support for various HR initiatives.

• Provide advice, clarification and follow-up on policies, procedures, benefits and compensation related items for employees, managers and global HR partners. Interprets and administers HR policies, procedures, guidelines and programs, always ensuring alignment with global West in a consistent manner.

• Manage and facilitate performance and talent management processes and programs, individual development plans and succession planning activities.

• Exercise of best practices to partner with Talent Acquisition to ensure staffing needs are met and conduct a thorough analysis and proposing an offer based on partnership with Compensation team.

• Lead, manage, address, and resolve employee relations concerns, including conducting thorough and objective investigations while keeping the appropriate parties informed.

• Liaise with Legal for statutory and legal issues to keep management updated with the latest statutory requirements relating to the employment of staff.

• Manage and handle the offboarding/termination process including exit interviews and systems changes; schedule, conduct exit interview and analysis of trends.

• Perform other duties as assigned based on business needs.

Education

• Bachelor's Degree in Business, HR or related field required

Work Experience

• Minimum 8 years of experience in human resources required

Preferred Knowledge, Skills and Abilities

• Wide knowledge of labor law - in particular for Singapore.
• Strong consultative, interpersonal and client orientation skills.
• Ability to work both independently and in a team environment.
• Capacity to handle confidential and sensitive information and issues in a discrete manner.
• Ability to work in a fast-paced virtual environment in a global organization.
• Trustworthy, inclusive, communication and presentation to diverse and large audiences, decision making, planning and organizing, personal accountability and attention to detail.
• Ability to prioritize and respond timely to changing requirements and to coordinate multiple tasks simultaneously.
• Change Management skills.
• Able to be aware of all relevant SOPs as per company policy as they are related to the position covered by this Job Description .
• Able to comply with the company’s safety and quality policies.
• Experience and knowledge of multiple HR disciplines.
• Experience with HR business systems.

License and Certifications

• Human Resources\PHR or SHRM-CP Upon Hire preferred

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

• Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures.
• Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities.
• Position operates in a professional office environment. May stand or sit for extended periods of time
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Read and interpret data, information and documents.
• Must maintain the ability to work well with others in a variety of situations.
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Ability to make independent and sound judgments.
• Observe and interpret situations, analyze and solve problems

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [e-mail] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.