HR Manager

BAES HOSPITALITY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent hospitality company in Singapore is seeking an experienced HR professional to manage recruitment, employee relations, and compliance. The ideal candidate will have a diploma or degree in HR, at least 5 years of relevant experience, and a strong knowledge of Singapore Employment laws. This role requires excellent communication skills and the ability to handle multiple tasks across various outlets.

Qualifications

• Minimum 5 years of HR experience, preferably in F&B or hospitality sector.
• Ability to manage multiple outlets or entities simultaneously.

Responsibilities

• Manage end-to-end recruitment for outlet and corporate roles.
• Serve as the first point of contact for employee grievances.
• Ensure accurate monthly payroll and statutory contributions.

Skills

Strong knowledge of Singapore Employment Act

Excellent interpersonal skills

Problem-solving skills

Organized and detail-oriented

Education

Diploma or Degree in Human Resource Management

Tools

HR software (e.g., Payboy, Talenox)

Job description

1. Recruitment & Onboarding

• Manage end-to-end recruitment for outlet and corporate roles (job posting, screening, interviews, offers).
• Coordinate onboarding processes including employment contracts, staff particulars forms, uniform issuance, and orientation.
• Work with outlet managers to forecast manpower requirements and plan hiring schedules.

2. Employee Relations & Engagement

• Serve as the first point of contact for employee grievances, conflict resolution, and disciplinary matters.
• Implement HR policies fairly and consistently across outlets.

3. Performance & Development

• Support performance appraisal processes and probation reviews.
• Identify training needs and coordinate internal/external training sessions.
• Track performance improvement plans and advise on disciplinary actions when required.

4. Payroll & HR Administration

• Ensure accurate monthly payroll, CPF submissions, and statutory contributions.
• Maintain and update HR records and ensure data accuracy in employee files and HR systems.

5. Compliance & Policy Management

• Ensure all HR practices comply with MOM, CPF Board, IRAS, and other statutory requirements.
• Prepare and review HR letters (warning, confirmation, suspension, termination, etc.) according to legal standards.
• Keep updated with Singapore employment law and implement policy updates where necessary.

6. Strategic HR Support

• Advise management on organizational structure, manpower planning, and cost control measures.
• Contribute to HR strategy and initiatives that support business growth and culture development.
• Manage HR reporting and metrics to support decision-making (e.g., turnover rate, manpower cost).

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or related field.
• Minimum 5 years of HR experience, preferably in F&B or hospitality sector.
• Strong knowledge of Singapore Employment Act and HR compliance.
• Excellent interpersonal, communication, and problem-solving skills.
• Organized, detail-oriented, and able to manage multiple outlets or entities simultaneously.
• Proficiency in HR software (e.g., Payboy, Talenox, or similar) is an advantage.