The Human Resource (HR) Manager is a leadership role that is responsible for driving and evolving our people strategy across the whole company as we grow locally and internationally, combining strategic HR business planning with hands‑on execution of core HR functions, including talent acquisition, employee engagement, performance management, learning & development, compensation & benefits, and legal & compliance.
KEY RESPONSIBILITIES
Company-wide Strategic HR Leadership
- Provide Company-wide HR leadership by aligning HR strategies with business goals and growth plans
- Lead and execute in employee life cycle, organisational design, workforce planning, and digital adoption-&-integration of HRIS (or similar)
- Track Key Performance Indicators (KPI), report insights, and recommend improvements to Senior Management
- Continuously improve HR systems and workflows
- Kickstart the development of strategies for international multi-country HR, including workforce planning for Singapore HQ and in-country workforces; compliance with international labour laws; developing internationally scalable and adaptable HR policies and processes; building HR infrastructure systems to support multi-country operations (e.g. processes, documentation, reporting, communication); developing international compensation & benefits structures and mobility packages for staff secondments or relocations
Talent Acquisition
- Forecast upcoming talent needs by assessing staffing levels, workforce capabilities, skills gaps, and growth plans
- Position the Company as an employer-of-choice through branding, engagement, and retention strategies
- Develop talent-sourcing strategies to attract mission-aligned talent
- Oversee end-to-end recruitment across the whole Company
- Guide Line Managers in crafting job descriptions, interview rubrics, and hiring decisions
- Onboard new talent to align with Company culture
Employee Engagement
- Monitor & continuously improve workforce sentiment (e.g. via Staff Engagement Survey)
- Implement initiatives at Company Level to foster a culture of quality (i.e. high-performance), care, trust, balance & delight
- Guide Line Managers to implement initiatives at Department Level to foster team-bonding and well-being
- Implement initiatives to enhance employee retention and loyalty
- Manage grievance handling, disciplinary processes, and conflict resolution with empathy, discretion and fairness
Performance Management
- Implement staff performance management framework and career development pathways (including identifying high-potential staff)
- Execute new-hire confirmation, staff advancement, rotation, and termination
- Guide Reporting Officers and staff on goal-setting, feedback, and growth conversations
Learning & Development
- Collaborate with Line Managers to identify skills gaps to be bridged to address both organisational and individual goals for continuous professional development
- Coordinate relevant learning opportunities for staff (e.g. workshops, seminars, online courses) with external training providers and internal Training Arm
- Support succession planning and career development through targeted learning pathways and mentoring programmes, including for identified high-potential staff
Compensation & Benefits
- Establish and administer compensation & benefits policies
- Continuously benchmark policies to remain market-competitive
Legal & Compliance
- Establish and administer Company HR Policies
- Maintain and update HR policies, Standard Operating Procedures for HR processes, Staff handbook, and other key HR documentation / communication
- Ensure compliance with MOM regulations, fair employment guidelines, and foreign manpower regulations
WE ARE LOOKING FOR SOMEONE WITH / WHO IS
- A high standard of integrity, professionalism and work ethic
- High level of discretion in handling confidential personal information
- Able and willing to combine strategic planning with hands‑on execution of core HR functions
- Strong communication skills, exhibiting both empathy and clarity (unambiguity)
REQUIREMENTS & QUALIFICATIONS
- Degree in Human Resources, Business Management, or related field
- Minimum 8 years of HR experience, with exposure to both strategic and operational HR, including minimum of 3 years in regional or international HR roles
- Proficiency in Microsoft Office, Google Workspace, and HR Information Systems
- Experience in change management through organisational transitions as company grows
- Familiar with multi-country HR, including workforce planning to internationalise a local company; internationalising HR policies, HRIS, HR workflows; cross‑border command and control to align international HR teams with Singapore HQ; compensation & benefits benchmarking across countries
REPORTING LINES
- Reports to Snr Management
- Direct Reports are HR Business Partner (1 pax)
SUCCESS IS WHEN
Our Company is known as a great place to work by insiders and outsiders.