Role Overview
The HR Manager will lead and oversee all Human Resources functions across multiple business units locally and overseas. This role is responsible for end-to-end HR operations, including payroll management, recruitment, procurement, compliance, people development, training, and audits. The HR Manager will drive efficiency through HR systems (InfoTech and Employment Hero), ensure legal compliance in multiple jurisdictions, and cultivate a performance-driven, people-centric culture that supports business growth.
Key Responsibilities
- HR Operations & Payroll – Manage and process monthly payroll using InfoTech and Employment Hero for ~50–60 employees. Ensure accuracy in salary payments, statutory contributions, and benefits administration. Handle tax submissions, government filings, and payroll audits.
- Recruitment & Workforce Planning – Oversee the full recruitment cycle: manpower planning, job posting, interviews, selection, onboarding. Develop and implement talent acquisition strategies for both local and overseas roles. Maintain pipelines for critical and specialized roles.
- Procurement & Vendor Management – Manage HR-related procurement, including staff welfare, training services, and HR systems. Oversee vendor contracts, negotiations, and renewals for HR and business unit support services.
- Learning, Development & People Growth – Design and implement staff training roadmaps aligned to organizational goals. Drive leadership development, skills training, and succession planning across business units. Monitor and measure training effectiveness and ROI.
- Compliance, Audits & Policies – Ensure HR policies are up to date and aligned with Singapore and overseas labor laws. Lead internal HR audits and support external compliance reviews. Standardize HR processes across all business units.
- Employee Relations & Engagement – Act as the key contact for employee relations issues, grievance handling, and disciplinary actions. Foster a positive work culture and engagement initiatives across all teams. Provide guidance to management on HR best practices.
Qualifications & Skills
- Technical HR Expertise – Strong knowledge of HR operations, payroll (Infotech, Employment Hero), recruitment, and labor laws (Singapore & overseas).
- Analytical & Detail-Oriented – Ability to ensure compliance, accuracy in payroll, and error-free audits.
- Stakeholder Management – Skilled at balancing leadership expectations, staff concerns, and vendor relationships.
- Cross-Cultural Competence – Experience managing HR matters across multiple geographies.
- Project Management – Ability to lead and deliver HR initiatives (training programs, audits, system rollouts).
- Tech-Savvy – Comfortable with HRIS, payroll systems, and digital tools for reporting/analytics.
- Leadership & Influence – Able to inspire trust, drive change, and coach employees/managers effectively.
Mindset & Mentality Required
- Ownership Mentality – Treats the HR function as a business driver, not just an administrative task.
- Proactive, Not Reactive – Anticipates HR issues and addresses them before they escalate.
- Resilient & Adaptive – Able to handle multiple priorities, deadlines, and changing business needs.
- Strategic yet Hands-On – Comfortable toggling between high-level HR strategy and ground-level operations.
- Continuous Improvement Mindset – Always looking for ways to optimize processes, systems, and people development.
- People-First Leader – Balances empathy with accountability, ensuring staff are developed, engaged, and aligned with organizational goals.