HR Generalist

Bata Shoe (Singapore) Private Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is looking for an HR Generalist to manage recruitment, employee relations, and compliance. The ideal candidate will have a Diploma or Bachelor’s Degree in Human Resources, along with 5–7 years of HR experience, preferably in retail. Responsibilities include handling the employee lifecycle, supporting performance management, and ensuring HR compliance. Strong interpersonal and communication skills are crucial for collaborating with store teams. This role requires willingness to conduct store visits as needed.

Qualifications

• Minimum 5–7 years of HR Generalist / HR Operations experience, preferably in retail.
• Knowledge of Singapore labour laws and HR operations.
• Experience in high-volume hiring is highly preferred.

Responsibilities

• Support end-to-end recruitment for retail and corporate roles.
• Handle employee lifecycle administration including onboarding and offboarding.
• Act as a first point of contact for store HR matters.
• Support performance management processes.
• Ensure compliance with labor laws and HR policies.

Skills

Interpersonal skills

Communication skills

Organizational skills

Detail-oriented

Multitasking

Education

Diploma or Bachelor’s Degree in Human Resources or related field

Job description

Primary responsibilities

• Recruitment & Hiring
  • a. Support end-to-end recruitment for retail stores and corporate roles, including job postings, screening, interviews, offers, and onboarding.
  • b. Coordinate high-volume hiring for store staff and assist in manpower planning with Retail and Operations teams.
  • c. Ensure recruitment activities comply with company policies and approved budgets.
  • d. Maintain accurate recruitment tracking and hiring cost records.
• HR Operations & Administration
  • a. Handle employee lifecycle administration including onboarding, confirmation, transfers, resignations, and offboarding.
  • b. Maintain employee records, HRIS updates, and documentation in compliance with company standards and labour regulations.
  • c. Support attendance tracking, leave management, and benefits administration, and coordinate payroll inputs with Finance/external vendors as required (no direct payroll ownership).
• Employee Relations & Engagement
  • a. Act as a first point of contact for store employees on HR matters, policies, and procedures.
  • b. Support handling of disciplinary cases, grievances, and employee counselling in line with company guidelines and labour laws.
  • c. Assist in planning and executing employee engagement activities at store and retail chain level.
  • d. Conduct exit interviews and provide insights to improve retention.
• Performance & Talent Support
  • a. Support performance management processes including goal setting, appraisals, probation reviews, and documentation.
  • b. Assist in identifying training needs and coordinating learning and development programs for store staff and managers.
  • c. Maintain records for talent reviews and succession planning activities.
• Compliance & Industrial Relations
  • a. Ensure compliance with labour laws and employment regulations across all retail locations, and support implementation of company HR policies (policy ownership handled by HR Manager / Head of HR).
  • b. Assist in audits, inspections, and reporting related to manpower and HR compliance.
  • c. Support investigations and disciplinary processes under guidance of HR Manager / Head of HR.

ROLE REQUIREMENTS

• a. Minimum Diploma or Bachelor’s Degree in Human Resources, Business Administration, or related field.
• b. At least 5–7 years of HR Generalist / HR Operations experience, preferably in a retail or service industry environment.
• c. Experience supporting high-volume hiring and retail store operations is highly preferred.
• d. Good working knowledge of Singapore labour laws, HR operations, and employee relations; experience coordinating (not owning) payroll is an advantage.
• e. Strong interpersonal and communication skills with the ability to work closely with store teams and management.
• f. Highly organized, detail-oriented, and able to multitask in a fast-paced retail environment.
• g. Willingness to conduct on-ground retail store visits when required.