HR Digital Transformation Analyst (Assistant Director/Senior Assistant Director)

Agency for Science, Technology and Research (A*STAR); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading research agency in Singapore seeks an HR Analytics & Transformation professional to design and implement AI-driven HR tools. You will work closely with HR departments to enhance systems and streamline processes. The ideal candidate has a degree in a relevant field, at least 3 years of experience in digital transformation, and a solid grasp of emerging AI technologies. Join us in reimagining HR solutions and delivering value through innovation.

Qualifications

• Minimum 3 years' experience in business analysis or digital process transformation.
• Hands-on involvement in at least one full software development lifecycle.
• Experience applying AI use cases within HR such as AI Chatbots.

Responsibilities

• Translate needs into clear functional/non-functional requirements.
• Evaluate and propose HR Tech solutions that are user-centric and AI-driven.
• Participate in end-to-end testing and ensure user-centric workflows.

Skills

Analytical thinking

Problem-solving

Stakeholder management

Communication

Curiosity about AI technologies

Education

Degree in Computer Science, Information Systems, Engineering, or related field

Tools

Power Automate

Python

Power Apps

Microsoft Forms

Tableau

Power BI

Job description

A*STAR Human Resource (HR) Division's vision is to develop all staff to their fullest potential and to help them make meaningful contributions to the organisation and to Singapore. A*STAR HR aspires to provide valued HR services to attract, develop, motivate and retain the best talent to help A*STAR achieve its mission.

The HR Division comprises of Recruitment, Planning & Policy, Analytics & Transformation, HR Operations, Talent Management, People Development & Planning Office and HR Partners departments.

As a member of the HR Analytics & Transformation (HRAT) team, you will help reimagine how HR delivers value to A*STAR. Through data, systems, and human-centred design, you will shape next-generation HR processes and digital tools that empower employees, streamline operations, and drive evidence-based workforce decisions across the organisation. This role works closely with HR departments, ITSS Division, and other business stakeholders to enhance HR systems, simplify workflows, and design technology-enabled solutions that support A*STAR's mission of attracting, developing, and retaining top scientific and corporate talent.

Key Roles and Responsibilities

HR Systems & Solution Design

Translate needs into clear functional/non-functional requirements.

Evaluate and propose HR Tech solutions (in-house or outsourced) that are user-centric, AI-driven, and aim for zero manual entries.

Process Re-engineering and Service Design

• Apply design thinking to identify pain points, map user journeys, and co-create solutions.
• Review existing HR processes and systems to identify opportunities for improvements and where AI or automation can reduce touchpoints to improve user experience.

Digital Implementation & Testing

• Participate in end-to-end testing and ensure user-centric workflows.
• Conduct change management through presentations, user guidance, and SOP updates.
• Support AI-enabled features and ensuring users understand new AI-driven workflows

Automation & Digitalisation

• Develop digital workflows using Power Automate, Python, Power Apps, Microsoft Forms.
• Propose AI-driven solutions, including integrating AI Agents, generative AI Prompts, and LLM-powered components.
• Maintain and improve existing automation scripts and tools.

Data, Reporting & Insights

• Build and maintain dashboards using Tableau and Power BI.
• Partner with stakeholders to define reporting needs and deliver meaningful visualisations.
• Leverage AI-assisted analytics to derive trends and automate insights to support decision making.

Stakeholder Management

• Present confidently to large groups and communicate complex ideas clearly.
• Manage diverse stakeholders across HR, business units, and partner teams.
• Liaise with external vendors to oversee solution delivery, timelines, and performance.

Qualifications & Experience

• Degree in Computer Science, Information Systems, Engineering, or related field.
• Minimum 3 years' experience in business analysis, HR/enterprise systems solutioning, or digital process transformation.
• Hands-on involvement in at least one full software development lifecycle (preferably Agile).
• Experience with vendors, IT partners, or service delivery teams.
• Experience in applying AI use cases within HR such as Agentic AI, AI Chatbots and understanding the LLM architecture to configure context-filtering mechanisms.

Competencies

• Strong analytical thinking, problem-solving, and conceptualization skills.
• Excellent communication and presentation skills.
• Ability to influence and engage stakeholders at multiple levels.
• Strong initiative and independence in a fast-paced environment.
• Collaborative, adaptable, and committed to continuous improvement.
• Curiosity about emerging AI technologies and ability to translate AI capabilities into practical HR use cases.