Job Summary
The HR and Admin Manager is responsible for managing all human resources and administrative functions of the organization. This includes developing and implementing HR strategies, managing compensations and benefits, talent acquisition, employee relations, ensuring legal compliance, and overseeing office administration to maintain an efficient, safe, and productive work environment.
Responsibilities
Human Resource
- Take reference from corporate office, develop, localize and implement HR policies, systems, and procedures aligned with organizational goals.
- Lead recruitment, selection, and onboarding processes to attract and retain top talent.
- Manage performance appraisal systems, employee development, and succession planning.
- Oversee compensation and benefits administration to ensure internal equity and external competitiveness.
- Manage monthly payroll and related payments including CPF contributions, reconciliations, final payment calculation, leave management and, etc.
- Manage and maintain the HRIS.
- Maintain accurate HR records and ensure compliance with statutory requirements.
- Drive employee engagement initiatives and foster a positive workplace culture.
- Manage training and development programs to enhance employee skills and productivity.
- Handle employee relations, disciplinary matters, and grievance resolution in compliance with labor laws.
- Support annual insurance renewal e.g. medical, office, travel, retail store insurance and, etc.
- Take care of employee overall welfare, support wellness programs and learning & development activities/projects.
- Organize Annual Dinner and team building/bonding activities.
- Prepare HR metrics and administrative reports for management review.
- Liaise with external agencies, auditors, and government authorities when required.
- Other ad-hoc assignments as required.
Administration
- Oversee general administrative operations, including facilities management, vendor management, and procurement.
- Manage office logistics - housekeeping, security, transportation, and maintenance services, etc.
- Ensure compliance with health, safety, and environmental regulations.
- Monitor and control office budgets and expenses.
- Coordinate travel, accommodation, and event management for staff and visitors when needed.
- Maintain company assets, records, and documentation in an organized and secure manner.
- Support in application of all required services (telco, utilities, licenses, etc.) and arrangement of courier services.
- Support MD and department heads on administrative matters as and when required.
- Other ad-hoc assignments as required
Job Requirements
- Degree holder in Human Resources Management or relevant discipline.
- 5-7 years of progressive experience, with retail background an advantage.
- Ability to prioritize and work in a fast-paced & culturally diverse organization.
- Excellent interpersonal, communications, stakeholder management and project management skills.
- People and team-oriented, ability to multi-task and work independently.
- High level of integrity, confidentiality and professionalism.
- Good command in both written and spoken English and Chinese (Mandarin). We are seeking candidates proficient in Chinese/Mandarin to effectively communicate with Chinese/Mandarin-speaking clients.
- Proficient in HRMS, MS Office programs, including Word, Excel, PowerPoint.
- Occasional travel to other office locations per business requirements.