Housekeeping Supervisor (GCW)

MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel in Singapore is looking for a Housekeeping Supervisor. In this role, you will lead and train housekeeping staff to ensure high service standards and cleanliness throughout the hotel. Responsibilities include conducting inspections, managing inventory, and fostering a positive work environment. Candidates should have at least 3 years of supervisory experience and strong organizational skills.

Qualifications

• Minimum of 3 years of experience in a housekeeping supervisory role.
• Ability to work flexible hours, including weekends and holidays.
• Knowledge of hotel industry standards and best practices.

Responsibilities

• Lead and supervise a team of housekeeping staff.
• Conduct regular inspections of guest rooms and public areas.
• Manage inventory of cleaning supplies and guest amenities.

Skills

Attention to detail

Organizational skills

Multitasking

Education

High school diploma

Certification in housekeeping management

Job description

Job Description

• Lead and supervise a team of housekeeping staff, providing training, guidance, and performance evaluations to ensure high service standards.
• Assign daily tasks and responsibilities to housekeeping staff, ensuring efficient and effective cleaning of guest rooms and public areas.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to hotel standards.
• Ensure all guest rooms and public areas are cleaned to the highest standards.
• Address and resolve any housekeeping issues or complaints from guests promptly and professionally.
• Monitor and maintain cleanliness, sanitation, and organization of housekeeping storage areas and carts.
• Manage inventory of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels are maintained.
• Coordinate with the housekeeping manager to order supplies and manage budget effectively.
• Oversee the proper use and maintenance of housekeeping equipment and machinery.
• Provide ongoing training and development opportunities for housekeeping staff to enhance their skills and performance.
• Ensure staff compliance with hotel policies, procedures, and safety standards.
• Foster a positive and collaborative work environment, promoting teamwork and high morale.
• Maintain accurate records of housekeeping activities, including cleaning schedules, staff attendance, and inventory usage.
• Prepare and submit reports to the housekeeping manager on the department’s performance and any issues encountered.

Requirements

• Minimum of 3 years of experience in a housekeeping supervisory role
• Excellent attention to detail and organizational skills.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Comprehensive understanding of housekeeping procedures, cleaning techniques, and safety standards.
• Knowledge of hotel industry standards and best practices.
• High school diploma or equivalent; additional certifications in hospitality management or related fields are a plus.
• Certification in housekeeping management or similar qualifications is desirable.
• Ability to work flexible hours, including weekends, holidays, and evenings, as required.
• Physically capable of performing cleaning tasks and operating housekeeping equipment.