Housekeeping Supervisor

Marina Bay Sands; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Housekeeping Supervisor to oversee department tasks and manage team training. The ideal candidate has at least 1 year of experience in housekeeping and strong leadership skills, with a focus on effective communication and team dynamics. Join a diverse team committed to excellence in service and operational standards.

Qualifications

• Minimum 1 year experience in housekeeping.
• Ability to supervise and manage team members.
• Effective communication skills are essential.

Responsibilities

• Supervise, train, and monitor team members in housekeeping.
• Conduct training and explain work procedures.
• Ensure compliance with hotel standards to encourage safety.

Skills

Leadership skills

Effective communication

Team management

Education

Diploma in education or related field

Job description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Assign Team Members with duties and inspect work for conformance to prescribed standards of cleanliness
• Supervise, train, support and monitor Team Members
• Conduct on the job and in-service trainings and explain policies, work procedures and demonstrate use and maintenance of equipment
• Evaluate records to forecast department’s manpower requirements
• Advise manager and front office Team Members on rooms’ status
• Screen job applicants, hire new employees and recommend promotions, transfers, and dismissals
• Coach and counsel Team Members on work performance
• Ensure clear and effective communication between housekeeping and other departments
• Report all work orders to facilities for rectifications
• Approach all encounters with guests and Team Members in a friendly, service-oriented manner
• Comply at all times with the hotel standards and regulations to encourage safe and efficient hotel operations

Job Requirements

Education & Certification

• Diploma in education or related field preferred

Experience

• Minimum 1 year experience in housekeeping

Other Prerequisites

• Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
• Strong leadership skills to teach and manage Team Members
• Ability to work both independently and in a Team
• Ability to obtain and supervise the use of equipment and materials needed

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.