HOUSEKEEPING SUPERVISOR

AURUM ROYAL PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading hotel in Singapore is seeking a Housekeeping Supervisor to oversee daily operations, ensure cleanliness standards, and train staff. Candidates should have 2+ years of housekeeping experience, preferably with supervisory experience. The role requires strong leadership, communication skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 2+ years of experience in housekeeping, with at least 1 year in a supervisory role.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Supervise and coordinate daily housekeeping operations.
• Inspect guest rooms and public areas to ensure cleanliness.
• Assign tasks to housekeeping staff and follow up.
• Train and motivate housekeeping staff.
• Handle guest requests and complaints promptly.
• Maintain inventory of cleaning supplies.
• Ensure proper use of cleaning chemicals.
• Monitor staff attendance and performance.
• Coordinate with front office and maintenance departments.
• Prepare daily reports on room status.

Skills

Proven experience in housekeeping

Leadership skills

Communication skills

Attention to detail

Organizational skills

Ability to handle multiple tasks

Basic computer knowledge

Knowledge of safety regulations

Education

High school diploma or equivalent

Hospitality diploma preferred

Job description

🧹 Job Title: Housekeeping Supervisor (Hotel)

🏨 Department: Housekeeping

📍 Reports To: Executive Housekeeper / Housekeeping Manager

Key Responsibilities:

• Supervise and coordinate daily housekeeping operations, including room cleaning, public area cleaning, and laundry services.
• Inspect guest rooms, corridors, and public areas to ensure cleanliness standards are met.
• Assign tasks to housekeeping staff and follow up on completion.
• Train and motivate housekeeping staff to maintain high service standards.
• Handle guest requests, complaints, or special requirements promptly and professionally.
• Maintain inventory of cleaning supplies, linens, and equipment.
• Ensure proper use of cleaning chemicals and equipment in compliance with hotel safety standards.
• Monitor staff attendance, performance, and grooming.
• Coordinate with front office and maintenance departments for room readiness and repairs.
• Prepare daily reports on room status, occupancy, and staff productivity.

Skills & Qualifications:

• Proven experience in housekeeping, preferably in a hotel or resort.
• Strong leadership and communication skills.
• Good attention to detail and organizational skills.
• Ability to handle multiple tasks and work under pressure.
• Basic computer knowledge for reporting and scheduling.
• Knowledge of safety and hygiene regulations.

Typical Requirements:

• High school diploma or equivalent (Hospitality diploma preferred).
• 2+ years of experience in housekeeping, with at least 1 year in a supervisory role.
• Ability to work flexible shifts (including weekends and holidays).