Housekeeping Supervisor

Hotel Grand Pacific; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestigious hotel in Singapore is seeking a supervisory staff member for housekeeping operations. The ideal candidate will have at least 2 years of experience in a similar role, demonstrate strong leadership skills, and be a team player with a positive work attitude. Responsibilities include maintaining cleanliness standards, supervising the housekeeping team, and resolving guests' concerns. Flexible availability for rotating shifts is preferred.

Qualifications

• Min 2 years of supervisory experience in housekeeping operations.
• Able to perform rotating shifts, including weekend and public holidays.
• Team player with positive work attitude.
• Possess good communication, interpersonal and leadership skills.
• Has good observation and pays attention to details.
• Ability to work independently and take initiative.
• Able to start work within short notice will be an added advantage.

Responsibilities

• Coordinate the maintenance of rooms, public areas, and housekeeping equipment.
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards.
• Maintain inventory of housekeeping supplies and equipment.
• Monitor turnover of rooms to ensure housekeeping efficiency.
• Organize work activities for shift commencement and completion.
• Plan resources and allocate work assignments to team members.
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations.
• Resolve guests’ concerns and feedback.
• Conduct training and coaching to team members.
• Assist with cleaning duties as and when required.

Job description

Requirements

• Min 2 years of supervisory experience in housekeeping operations
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Possess good communication, interpersonal and leadership skills
• Has good observation and pays attention to details
• Ability to work independently and take initiative
• Able to start work within short notice will be an added advantage

• Coordinate the maintenance of rooms, public areas and housekeeping equipment
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Organize work activities for shift commencement and completion
• Plan resources and allocate work assignments to team members
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations
• Resolve guests’ concerns and feedback
• Conduct training and coaching to team members
• Assist with cleaning duties as and when required