HOUSEKEEPING MANAGER

GANDHI MESS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is seeking a Housekeeping Team Leader responsible for managing a team of attendants to ensure cleanliness and guest satisfaction. Key responsibilities include training staff, conducting inspections, and monitoring the inventory of supplies. The role emphasizes fostering a positive work environment and responding to guest requests. This position offers opportunities for skill development and building relationships within the team.

Benefits

Equal opportunities for skill development

Focus on talent building

Friendly working environment

Qualifications

• Experience in managing a housekeeping team is preferred.
• Knowledge of cleaning techniques and safety procedures.

Responsibilities

• Lead a team of room and public area attendants.
• Conduct inspections of guest rooms and public areas.
• Provide hands-on training and coaching for team members.
• Organize daily tasks and distribute assignments efficiently.
• Monitor inventory of cleaning supplies and amenities.
• Respond to guest requests and complaints promptly.

Job description

Roles & Responsibilities

The Housekeeping Team Leader, under the guidance of the Executive Housekeeper or a designated superior, is responsible for leading a team of room and public area attendants. Their primary responsibility is to ensure that all daily operations uphold the highest standards of cleanliness and guest satisfaction.

• Train and support a team of attendants, fostering a positive and productive work environment. Provide motivation to ensure high performance and service standards.
• Conduct regular inspections of guest rooms and public areas to ensure they meet cleanliness and tidiness standards.
• Provide hands-on training for new team members and coaching for the existing team to ensure proper cleaning techniques, safety procedures, and guest service protocols are followed.
• Support the superior by helping to organize daily tasks and distribute assignments, ensuring the team's operational needs are met efficiently.
• Monitor and manage the inventory of cleaning supplies, linens, and amenities, ensuring the team has the necessary resources to perform their duties.
• Respond promptly and professionally to guest requests and complaints, working to resolve issues to ensure a positive guest experience.

Job Highlights

• We provide equal opportunities to learn and develop skill sets
• We identify and build our talents
• We foster friendly working relationships built on mutual trust

*We regret only shortlisted candidates will be notified.