Housekeeping Coordinator

PREMIUM HOTEL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality management company in Singapore is seeking individuals to manage room assignments and guest requests in a fast-paced environment. Candidates should have at least a Diploma or 'O’ Levels and basic communication skills in English. Responsibilities include coordinating room queues, tracking maintenance requests, and operating robotics systems. Attractive incentives and benefits are offered for staff.

Benefits

Duty meal allowance

Attractive incentives and bonus

Birthday leave

Qualifications

• Able to lift moderate loads and handle linen.
• Familiarity with or willingness to learn operation of robotics/automation systems.
• Comfortable with technology and simple dashboards.

Responsibilities

• Prepare and update daily room assignment lists.
• Handle coordination of queue rooms with Front Office.
• Log, dispatch, and follow up guest requests until completion.

Skills

Basic communication skills in English

Organised

Calm under pressure

Education

Minimum Diploma / 'O’ Levels or equivalent

Tools

Basic spreadsheets

Robotics Management Console

Job description

Job Description & Requirements

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 6 days’ work week (8 hours per day)
• Duty meal allowance
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Responsibilities:

• Prepare and update daily room assignment lists.
• Handle coordination of queue rooms with Front Office.
• Log, dispatch, and follow up guest requests until completion (route to delivery robots when suitable).
• Raise and track simple maintenance requests with Engineering (room defects/robot issues).
• Launch and monitor robot runs, re‑route when blocked, record outcomes and exceptions.
• Robot runs completed as planned with minimal manual re‑runs.
• Check floor pantry par levels; arrange top‑ups for linen, amenities, and chemicals.
• Maintain tidy records: checklists, handover notes, simple daily readiness report.
• All tasks and handover notes are recorded for every shift.
• Follow basic safety rules for chemicals/equipment, report incidents immediately.
• Has knowledge of critical safety reporting and record logs.
• Coordinating and ensuring departmental and guests supplies are always available.
• Any additional duties within reasonable scope assigned by Management.

Requirements:

• Minimum Diploma / 'O’ Levels or equivalent.
• Able to lift moderate loads and handle linen.
• Basic communication skills in English.
• Familiarity with or willingness to learn operation of robotics/automation systems.
• Able to work on rotational shifts, weekends, and public holidays.
• Clear communicator (Phone, WhatsApp, Teams, email & in‑person)
• Comfortable with technology and simple dashboards (training provided).
• Organised, calm under pressure, good notetaking and time management.
• Robotics Management Console (linen, guest‑request, cleaning robots.
• Basic spreadsheets (logs/reports) and communication channels.