Housekeeping Attendant (Hilton Singapore Orchard)

Hilton Worldwide, Inc.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A global hospitality company seeks a Housekeeping Attendant for its Singapore location. The role involves maintaining high cleanliness standards in guest rooms, assisting guests, and reporting maintenance issues. Candidates should have at least 1 year of related experience and be flexible with shifts. Join a company dedicated to exceptional guest experiences in the hospitality sector.

Qualifications

• High school graduate and attended skills training school.
• Minimum of 1 year of experience in the Housekeeping, similar capacity with international chain hotels.
• Literate in English to meet business needs.
• Good knowledge of housekeeping’s daily operations on guest floors.
• Flexible with working hours, able to work morning/evening shifts, weekends and public holidays.
• Good knowledge of chemical usage and cleaning rooms.

Responsibilities

• Complete work in assigned areas to the highest cleanliness standards.
• Ensure guests' privacy during service.
• Clean and replenish supplies for guestrooms according to standards.
• Maintain cleanliness on guest corridor and floor pantry.
• Report any loss or damage of linen or equipment.
• Assist guests with inquiries and complaints.

Skills

Experience in Housekeeping

Knowledge of cleaning operations

English literacy

Flexibility with working hours

Knowledge of chemical usage

Education

High school diploma

Job description

Job Description - Housekeeping Attendant (Hilton Singapore Orchard)

Job Number: HOT0BIY0

Work Locations

Hilton Singapore Orchard, 333 Orchard Road, Singapore 238867

The Housekeeping Attendant will be performing a combination of tasks according to a daily job assignment in either Rooms or Runner, keeping room floors including pantry clean and amenities well stocked up at all times during a shift.

What will I be doing?

• Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.
• Ensure that guests' privacies are protected during service.
• Offer all possible assistance to guests and respond to guests’ requests.
• Clean and replenish supplies for guestrooms according to standards and procedures.
• Does turndown service when required.
• Ensure master keys are kept secure at all times.
• Keep trolleys neat and adequately supplied.
• Maintain all equipment in good working condition.
• Maintain cleanliness on guest corridor and floor pantry.
• Keep linen room neat and in good order.
• Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Housekeeping Supervisor.
• Be courteous and professional at all times, delivering high quality service to guests.
• Maintain good working relationships with team members and all other departments.
• Report maintenance issues promptly to the Engineering team.
• Ensure compliance of lost and found procedures.
• Understand basic knowledge of hotel operating systems, to be able to perform daily tasks, assist guest inquiries and take appropriate action to offer first resolution of guests’ complaints.
• Promote the hotel and Hilton products and services.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Replenish the par stock of guest amenities and supplies on a daily basis for all housekeeping storage area
• Transports clean linens to the housekeeping storage area on the floors and refill the par stock of linens on each floor.
• Ensure that there is sufficient quantity of guest supply for Housekeeping Attendant during operation.
• Perform an inventory check on guest supplies.
• Deliver and set up amenities according to guest request in a timely manner.
• Carry out a special project as directed and assigned.
• Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook.
• Carry out any other reasonable duties and responsibilities as assigned

What are we looking for?

• High school graduate and attended skills training school.
• Minimum of 1 year of experience in the Housekeeping, similar capacity with international chain hotels.
• English literate to meet business needs.
• Good knowledge of housekeeping’s daily operations on guest floors
• Flexible with working hours, able to work morning/ evening shifts, weekends and public holidays.
• Good knowledge of chemical usage and cleaning rooms.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!