Hougang - Admissions Officer (Nursing Home)

THE LENTOR RESIDENCE PTE LTD; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A healthcare organization in Singapore is seeking an Admissions Officer to oversee the admission process for its nursing home. Responsibilities include managing inquiries, coordinating assessments, and maintaining resident records. Candidates should have a diploma/degree in a relevant field and 1 to 3 years of experience in healthcare or social services. Strong organizational skills and proficiency in Microsoft Office are required. The role supports both admissions and discharges, ensuring efficient and accurate processes.

Qualifications

• 1 to 3 years of relevant experience in administration related to healthcare or social services.
• IT savvy with good knowledge of Microsoft Office.
• Strong organizational skills, attention to detail, and ability to multitask.

Responsibilities

• Attend to general enquiries on the admission process.
• Manage the end-to-end pre-admission and admission process.
• Handle post-admission and discharge matters.
• Prepare letters, reports, and documentation.
• Ensure all resident information is properly recorded.
• Support departmental KPIs by ensuring efficiency in processes.
• Debt management and reminding clients on due payments.

Skills

Organizational skills

Attention to detail

Client-oriented communication

Proactive teamwork

Education

Diploma/Degree in Business Administration or Social Sciences

Tools

Microsoft Office

Job description

Our upcoming nursing home in Hougang is scheduled to begin operations in early 2026. You will be required to start work at our current branch in Macpherson before the Hougang branch is ready for operations.

As an Admissions Officer, you will work closely with the Admissions Team in handling admissions and discharge related matters.

Roles & Responsibilities

1) Attend to general enquiries on the admission process and provide accurate information to applicants, family members or next‑of‑kins.

2) Manage the end-to-end pre-admission and admission process, including coordination of nursing assessments, financial counselling, and admission paperwork.

3) Handle post-admission and discharge matters, such as:

• Maintaining and updating resident records in a timely and accurate manner.
• Assisting in applications for financial assistance and subsidies for residents.
• Coordinating with Medical Social Workers (MSWs) and other stakeholders on admission and discharge matters.

4) Prepare letters, reports, and documentation to ensure smooth administrative flow.

5) Ensure all resident information, case files, and data are properly recorded and kept up to date.

6) Support departmental KPIs by ensuring efficiency and accuracy in admission related processes.

7) Debt management, remind clients on due payments and outstanding balance.

8) Assist with any other admission or discharge related duties as assigned by MSW or the management.

Requirements

• Diploma/Degre in Business Administration, Social Sciences, or a related field.
• 1 to 3 years of relevant experience in administration, healthcare, or social service sector.
• IT savvy with good knowledge of Microsoft Office.
• Strong organizational skills, attention to detail, and ability to multitask.
• Good interpersonal and communication skills; client-oriented with a service mindset.
• A proactive team player who can work independently when required.