Hotel Room Attendant

HOTEL YAN PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local hotel in Singapore is seeking a Room Attendant/Housekeeper to ensure excellent service and comfort for guests. Responsibilities include changing linens, cleaning bathrooms, and addressing guest queries. Applicants should have some experience or a willingness to learn and must communicate in simple English. The position requires flexibility in working hours.

Qualifications

• Willingness to learn if no work experience.
• Work experience as a housekeeper or room attendant preferred.

Responsibilities

• Change bed linen and make beds.
• Replace used towels and replenish bath care products.
• Restock beverages and food items in the mini-bar.
• Sweep and mop floors and vacuum carpets.
• Clean public areas like corridors.
• Report any technical issues and maintenance needs.
• Address guests’ queries and help retrieve lost items.
• Ensure all assigned rooms are clean and tidy by the end of the shift.

Skills

Understanding and communicating in simple English

Ability to work with industrial cleaning equipment

Good physical health and stamina

Flexibility to work in rotating shifts

Ability to follow instructions

Job description

Housekeeping daily duties include cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks, making beds, and changing linens.

Help to clean hotel lobby area, main entrance area, lobby toilet, public surrounding area, washing of windows, vacuuming and cleaning carpets in each guests floor area.

Job brief:

We are looking for a Room Attendant/ Housekeeper to join our team and provide excellent customer service to our hotel guests.

The job responsibilities include changing towels, making beds, and cleaning bathrooms. You should also be able to resolve guest complaints and queries promptly and in a polite manner. If you’re interested in kickstarting your career in the hotel industry, we’d like to meet you.

Ultimately, you will ensure our guests a pleasant and comfortable experience during their stay with us.

Responsibilities:

• Change bed linen and make beds
• Replacing used towels
• Replenish bath care products (e.g. soap and shampoo)
• Restock beverages and food items in the mini-bar
• Sweeping and mopping floors.
• Vacuum carpets
• Clean public areas, like corridors
• Report any technical issues and maintenance needs
• Address guests’ queries (e.g. on additional services)
• Help guests retrieve lost items
• Ensure all assigned rooms are clean and tidy by the end of the shift
• Follow hotel security guidelines

Requirements:

• Able to understand and communicate in simple English.
• Work experience as a housekeeper or room attendant
• No work experience but willingness to learn is welcomed as well
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in rotating shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Ability to follow instructions